UP by Jawbone band without warranty

120 of 120 Jawbone reviews

I bought a brand new UP by Jawbone bracelet from eBay store (mlglondon). The UP worked well for 2 weeks but after the sun led started flashing red and yellow. The Jawbone UP! official forum is full of with the totally same problem, more than 100 comments. One of your forum administrator responded on those comments, saying the ones who have the same problem, contacth him.That Administrator's last forum login was 4 months ago, so i dont think He/She will ever help these upset people.

I opened a ticket at Jawbone support, I sent my serial number and official eBay receipt. I got this answer:

"Under our limited warranty policy we can not replace the second hand purchased UP bands."

The UP band was unopened (brand new) and it worked for 2 weeks.

This review is a subjective opinion of a user.
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Up By Jawbone
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Gadgets and Accessories
review #469489

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120 of 120 Jawbone reviews

Nov 01, 2015 #1056855 Swaffham, England, United Kingdom

I contacted the seller after I had had the band for 9 months and it refuses to charge despite soft and hard resets. They claim the Warranty is 6 months but I Googled it and it's 12 months. Waiting to see how they try and wriggle out of it again !

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