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About one year ago I purchased a Jawbone UP3.It worked for awhile and then stopped recharging.

They sent me a new one, after lots of travails regarding proof of purchase, etc. Then, like some others here, I too had my band split in two. Clearly it was a defect: at the metal clasp where the clasp dug into the rubber band every time you latched or unlatched it.

I contacted Jawbone UP3 folks, but they never responded -- seem to be playing ostrich with us.I won't likely buy anything from them and if you are looking for a fitness tracker or monitoring band/system for your activities, pick anyone but these guys.

Review about: Jawbone Up3 Fitness Tracker.

I liked: Product when it worked.

I didn't like: Run around by support, Have not replaced a product that failed under warranty.

Review #1007231 is a subjective opinion of a user.

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Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reason of Review / Monetary Loss Bad quality / $125
Preferred solution Let the company propose a solution

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Yup. Mine stopped charging as well. It was past the warranty so there was nothing to be done but look to purchase a new one. I purchased a fitbit instead.

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