Jawbone - Busted Band
About one year ago I purchased a Jawbone UP3.It worked for awhile and then stopped recharging.
They sent me a new one, after lots of travails regarding proof of purchase, etc. Then, like some others here, I too had my band split in two. Clearly it was a defect: at the metal clasp where the clasp dug into the rubber band every time you latched or unlatched it.
I contacted Jawbone UP3 folks, but they never responded -- seem to be playing ostrich with us.I won't likely buy anything from them and if you are looking for a fitness tracker or monitoring band/system for your activities, pick anyone but these guys.
More Review Details
|Value for money|
|Discounts and Special Offers|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
- Product when it worked
What I disliked
- Run around by support
- Have not replaced a product that failed under warranty
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