The Jasco phone number for customer service inquiries is (800) 654-8483. You can use this helpline for general questions about the company, its services, products, and prices. You can also call this number for product support, including programming, wiring, and troubleshooting. The same phone line is appropriate for warranty questions on devices like Universal Remotes, timers, or antennas. The customer care agents will also help with checking order status and assist should you need to modify or cancel your order. If there are issues with the purchased item, you can discuss returns and refunds via phone as well. Spanish-speaking customers can reach support at this number by choosing option 9.
The Jasco support email address for general information is support@byjasco.com. You can send your questions regarding the company, its services, and products to this email. You can also contact customer care at this address to learn about warranty coverage and the refund policy. In case you have issues with your order, you can use this email to report the problem and request a return or refund. General feedback, complaints, and compliments can be sent via email as well. Alternatively, you can submit your inquiry via the official website. Visit the Contact Us page and click the Contact Us by Email option to complete the form.
The Jasco headquarters mailing address is Jasco Products LLC, 10 E. Memorial Rd, Bldg B, Oklahoma City, Oklahoma 73114, United States. You can contact the company’s official representatives at this office to request general information about their products and services. The Legal Department is also available at this address for official correspondence and legal inquiries. The same Jasco address can be used for Privacy Policy-related matters. You can mail your requests and documentation to this office with the “Attn: Legal Affairs” notice. You can also send your complaints, concerns, and suggestions to this address for the customer service team to handle.
The Jasco customer service hours are Monday to Friday from 7 a.m. to 6 p.m. CST. Within these hours, you can reach the consumer relations team by phone for general information and order-related issues. You can also contact the customer care agents via live chat during business hours. If you prefer communicating via social media, you can send a direct message to the company’s support on Facebook, and they will typically respond within several working hours. The Sales Support is available on weekdays between 8 a.m. and 5 p.m. CST. If the issue is not urgent, you can email it to customer care or submit a request on the website whenever convenient.
To contact the customer relations representatives via the Jasco website, click the Support tab at the top of the homepage and select the topic of your inquiry from the drop-down menu. You will find the available options to reach the customer service team on the Contact Us page, including phone number, email link, and live chat. To discuss your matter with a live agent, click the chat icon in the bottom right corner of the page and type your question to initiate the session. If you wish to submit your request, click the Contact Us by Email link and fill out the form with the required information and your issue details.
