Janie and Jack Phone Numbers and Emails

Toll-Free Number:

  • (877) 449-8800
Send Message

Customer Service:

  • (415) 278-7754

Legal Department:

  • (415) 427-5575
    DMCA Designated Agent

Janie and Jack Emails:

Customer Service
Is this your business?

How to Contact Janie And Jack Customer Service?

Most Popular Number:

(877) 449-8800
Total calls: 10 Issue resolved: 1 Last call: Feb 27, 2024

What Is the Janie And Jack Phone Number?

If you require assistance or have inquiries about shipping, exchange, promotions, gift services, and other matters, contact Janie And Jack customer service by dialing one of the published phone numbers. The company's toll-free number is 1-877-449-8800. Another customer service helpline to connect to the representatives in Janie And Jack
office is 1-415-278-7754. To speak to a designated representative in the legal department, the number is 1-415-427-5575.

What Are the Janie And Jack Hours Of Operations?

There are different Janie And Jack hours that customers can keep track of and connect to the support team. If you are trying to call the support team, call them between 6 AM and 4 PM PST, Monday through Friday. On Saturdays, the hours of operation are between 6:30 AM and 3 PM PST. If you prefer to initiate live chat instead of over the call, the Janie And Jack hours range between 6:30 AM and 6 PM PST on weekdays. The time to live chat with an agent on Saturday starts at 6:30 AM and ends at 3 PM PST. Additionally, there is an alternative to write an email to customer_service@janieandjack.com.

What Is the Janie And Jack Corporate Office Address?

Janie And Jack corporate office address is at 1 Harrison St, San Francisco, California 94105, United States. There are other company locations where customers can visit and communicate with the agents in person. If you want to speak to the DMCA-designated agent, there is a separate Janie And Jack location. It is at 2 Folsom Street, San Francisco, CA 94105. There is a different mailing address where the customers can mail their documents, and it is 4995 Industrial Way, Benicia, CA 94510.

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Contact Information

Janie and Jack Website:

Janie and Jack Help Center:

Corporate Office Address:

Janie and Jack LLC
1 Harrison St
San Francisco, California 94105
United States

Other Info (opening hours):


Monday – Friday: 6 am - 6 pm (PT)

Mailing Address:

4995 Industrial Way

Benicia, CA 94510

DMCA Designated Agent

2 Folsom Street

San Francisco, CA 94105

More contact details

Janie and Jack Rating Based on 4 Reviews

Rating details

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Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Delivery Service

Rating stats

Rating trend

Summary of Janie and Jack Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Janie and Jack?

Shipping and Delivery Question:

  • “Lost package”
  • “I made a purchase on may 7 i never received my order”
  • “Wrong order”

Return/ Replace Question:

  • “Return”

Staff Question:

  • “Customer Service”

Payments and Charges Question:

  • “Was charged multiple times for one order”

Refund Question:

  • “Refund for shipping”

Other Question:

  • “Trying to place order. 40.”
  • “Missing my oder”
  • “Item”

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