Shipping and Delivery
22%- "Lost package"
- "I made a purchase on may 7 i never received my order"
- "Wrong order"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Janie and Jack Phone Number | 1 (877) 449-8800 |
| Average Calls duration | 1 minute |
| Most Popular Janie and Jack Email Address | customer_service@janieandjack.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
Hours:
Monday – Friday: 6 am - 6 pm (PT)
Mailing Address:
4995 Industrial Way
Benicia, CA 94510
DMCA Designated Agent
2 Folsom Street
San Francisco, CA 94105
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.