Skip to content
  • Login

Contact Janie and Jack Customer Service

Janie and Jack Phone Numbers and Emails

Toll-Free Number:

  • (877) 449-8800
Call customer service
Send Message

Customer Service:

  • (415) 278-7754

Legal Department:

  • (415) 427-5575
    DMCA Designated Agent

Janie and Jack Emails:

Customer Service
Legal
Is this your business?

How to Contact Janie And Jack Customer Service?

Most Popular Number:

(877) 449-8800
Total calls: 10 Issue resolved: 1 Last call: Feb 27, 2024
author avatar
PissedConsumer Reporter

If you require assistance or have inquiries about shipping, exchange, promotions, gift services, and other matters, contact Janie And Jack customer service by dialing one of the published phone numbers. The company's toll-free number is 1-877-449-8800. Another customer service helpline to connect to the representatives in Janie And Jack
office is 1-415-278-7754. To speak to a designated representative in the legal department, the number is 1-415-427-5575.

There are different Janie And Jack hours that customers can keep track of and connect to the support team. If you are trying to call the support team, call them between 6 AM and 4 PM PST, Monday through Friday. On Saturdays, the hours of operation are between 6:30 AM and 3 PM PST. If you prefer to initiate live chat instead of over the call, the Janie And Jack hours range between 6:30 AM and 6 PM PST on weekdays. The time to live chat with an agent on Saturday starts at 6:30 AM and ends at 3 PM PST. Additionally, there is an alternative to write an email to customer_service@janieandjack.com.

Janie And Jack corporate office address is at 1 Harrison St, San Francisco, California 94105, United States. There are other company locations where customers can visit and communicate with the agents in person. If you want to speak to the DMCA-designated agent, there is a separate Janie And Jack location. It is at 2 Folsom Street, San Francisco, CA 94105. There is a different mailing address where the customers can mail their documents, and it is 4995 Industrial Way, Benicia, CA 94510.

Janie and Jack Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Janie and Jack is 4152787754. 52% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday and Tuesday, while the shortest are on Sunday and Thursday.

  • People call Janie and Jack mainly because of return/ replace, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Janie and Jack Website:

Janie and Jack Help Center:

Corporate Office Address:

Janie and Jack LLC
1 Harrison St
San Francisco, California 94105
United States

Other Info (opening hours):

Hours:

Monday – Friday: 6 am - 6 pm (PT)


Mailing Address:

4995 Industrial Way

Benicia, CA 94510


DMCA Designated Agent

2 Folsom Street

San Francisco, CA 94105

More contact details

Janie and Jack Rating Based on 5 Reviews

Rating details

2.3
more details
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Discounts and Special Offers

Rating stats

Rating trend

Summary of Janie and Jack Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Janie and Jack?

Shipping and Delivery Question:

  • “Lost package”
  • “I made a purchase on may 7 i never received my order”
  • “Wrong order”

Return/ Replace Question:

  • “Return”

Request for Information Question:

  • “Trying to place order. 40 items in cart.”

Staff Question:

  • “Customer Service”

Payments and Charges Question:

  • “Was charged multiple times for one order”

Refund Question:

  • “Refund for shipping”

Other Question:

  • “Missing my oder”
  • “Item”
  • “Order not fulfilled”

Compare Janie and Jack Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Janie and Jack? What happened? What can we help you with?
Submit review Don't show this popup