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My family of 4 stayed at the dreams and streams cabin July10-15 we were suppose to leave on the 16 but left a day early. Upon arriving Sunday night after 13 hours driving it was raining and we couldnt get up to our cabin the road was slippery and we actually fishtailed trying to get up the mountain to the cabin.

We have 2 daughters who were scared after that. Not safe at all. We called Jackson mountain homes asking for a recommendation about what to do maybe another way to get to cabin another place to stay something and spoke with Jules and she basically told we are SOL. No help at all.

So we finally got up to cabin wanting to unwind after driving for 13 hours and to find out the tvs in the living room and bedroom doesnt work. Living room tv makes a popping noise with no picture at all amd bedroom tv comes on but no picture. Remotes have no batteries in them. Next day we wake up to unload our truck and the stairs outside leading up to cabin are slippery and missing some of anti slip tape and my husband slips on the stairs and falls.

Thank god he was just sore with a nasty bruise on his back. Could of been a lot worse. Called the maintenance desk to let them know the tvs dont work we cant use them and my stairs need grip tape, lady on the phone says it would be fixed that day on Monday 7-11. Anti slip tape was put on the stairs but tvs were never fixed.

We went the whole week without being able to sit enjoy some tv. Master bathroom tub even if you wanted to use it you couldnt because the drain doesnt work.

We have rented Jackson mountain home cabins in the past and have been very pleased and we are grateful that this company honors law enforcement with a discount. Dreams and streams was however our last cabin from this company.

Location: North Port, Florida

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