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Contact Jackson Guitars Customer Service

Jackson Guitars Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 856-9801
Call customer service
Send Message

Jackson Guitars Emails:

Customer Service
Legal
Privacy Inquiries, To Notify Fender
support@fenderdigital.com

Jackson Guitars Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
57% phone, 43% email
Most Popular Jackson Guitars Phone Number
1 (800) 856-9801
Most Popular Jackson Guitars Email Address
consumerrelations@jacksonguitars.com
Average Calls duration
6 minutes
Common Reasons for Contact
Request for information, product/ service, shipping and delivery
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Jackson Guitars Website:

Jackson Guitars Help Center:

Corporate Office Address:

Jackson/Charvel Manufacturing, Inc
17600 N Perimeter Dr Ste 100
Scottsdale, Arizona 85255
United States

Other Info (opening hours):

Mailing Addresses:

Fender Musical Instruments Corporation

Attn: Legal Department

1575 N. Gower Street

Suite 170

Los Angeles, CA 90028



Jackson/Charvel Manufacturing, Inc.

ATTN: Online Returns Dept.

1295 East Central Ave

San Bernardino, CA 92408


Hours:

Monday – Friday: 8:00am - 11:00 pm EST

More contact details

Summary of Jackson Guitars Customer Service Calls

8 TOTAL
CALLS
06:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jackson Guitars?

Request for Information Question:

  • “Need information on a ht 7 juggernaut”
  • “I want to find out the year my guitar was made it was a Jackson chevette”

Shipping and Delivery Question:

  • Missing part on guitar

Product/ Service Question:

  • Guitar defects

Other Question:

  • “Custom pickguard”
  • “Guitars”
  • “I have ( what I think ) is a 1996 Japanese made dinky with Duncan designed pick ups and Floyd rose tremolo and need certain parts for it that I cannot find anywhere else.”

Compare Jackson Guitars Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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