Clients can consult Jackpot City support for general information and help via the toll-free number, (800) 522-4700. This helpline is available for account management, verification, and queries about payments, bonuses, and promotions. For general queries, gaming issues, and technical assistance, dial the Jackpot City phone number (800) 426-2537 during operational hours. To ensure effective responses, provide all the information that the agents ask for, as it can help them better identify and resolve the issue.
You can use one of the four official emails to reach the customer care teams for assistance. For general information or help regarding technical issues, contact via Jackpot City’s email support@jackpotcitycasino.com. Users seeking to discuss their complaints and feedback with the agents can email complaintspa@jackpotcitycasino.us. For privacy inquiries, use dataprotectionpa@jackpotcitycasino.us to submit a request to the respective department. Lastly, for queries about data protection, use the Jackpot City contact email dataprotectionnj@betway.us to reach out. Customers can also relay such concerns via written correspondence to Digital Gaming Corporation USA at P.O. Box #530, 123 Town Square Place, Jersey City, New Jersey 07130-1756, United States.
According to the company's official website and review sources, Jackpot City customer service is available 24/7. That means clients can submit their requests via the option most convenient to them, and the agent will respond as soon as possible. Those unable to receive a quick reply are recommended to wait or switch to self-service using the available resources on the company website.
To reach Jackpot City support via the official website, open it in your browser and click Contact Us. That will direct you to a dedicated section for consultation featuring numerous FAQs and self-help resources to resolve general issues and queries. Users seeking personalized help can visit the Support portal to submit a ticket or initiate a live chat with Jackpot City’s customer service at any time.