Payments and Charges
25%- "Got charged for an item I didn't buy"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular J Crew Factory Phone Number | 1 (800) 562-0258 |
| Average Calls duration | 3 minutes |
| Most Popular J Crew Factory Email Address | help@jcrew.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Product/ service, cards, payments and charges |
Mailing Address:
J. Crew Group, LLC
Attn: General Counsel
770 Broadway
New York, NY 10003
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.