J And P Cycles Phone Numbers and Emails

Toll-Free Number:

  • (800) 318-4823
    United States and Canada
Send Message

Customer Service:

  • (319) 462-4817
    J&P Cycles Anamosa Retail Center, Iowa
  • (855) 208-0335
    J&P Cycles Anamosa Retail Center, Iowa
  • (386) 615-0950
    J&P Cycles Destination Daytona Superstore, Ormond Beach
  • (855) 572-9253
    J&P Cycles Destination Daytona Superstore, Ormond Beach
  • (605) 347-4983
    J&P Cycles Sturgis Retail Center, South Dakota
  • (855) 233-8828
    J&P Cycles Sturgis Retail Center, South Dakota
  • (800) 397-4844

Legal:

  • (800) 292-5343

Sales/ Reservations:

  • (386) 603-7090
    Other Locations Worldwide

J And P Cycles Emails:

Customer Service
General Info
Sales Tax
Legal
Copyright Infringement Inquiries, Privacy Inquiries
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How to Contact J And P Cycles?

Most Popular Number:

(800) 318-4823
United States and Canada
Total calls: 94 Issues resolved: 8 Last call: Mar 25, 2024

What Is the J And P Cycles Phone Number?

The J&P Cycles phone number for toll-free calls and messages is 1-800-318-4823. For urgent matters, reach the United States and Canada support teams at 1-319-462-4817 during working hours. The J&P Cycles Anamosa Retail Center, Iowa, can be reached at 1-386-615-0950, while the J&P Cycles Destination Daytona Superstore, Ormond Beach team is at 1-855-233-8828. The JP Cycles phone number for the legal team is 1-800-292-5343. Call the sales department at 1-386-603-7090 for order placement, tracking, and other inquiries.

Can I Email J And P Cycles Customer Service?

One can email cs@jpcycles.com, and a J&P Cycles customer service team member will reply immediately. You can also fill out the form on Contact Us, explain your concern, and wait for a response. Emails and form requests are responded to within 24 hours, but better methods exist for reaching out during an emergency. For inquiries and general information, other ways to reach JP Cycles customer service are facebook@jpcycles.com and jpcaccounting@jpcycles.com. The legal team is at privacy@comotohodings.com.

What Are the J And P Cycles Business Hours?

J and P Cycles store hours are 9:00 AM to 9:00 PM ET Monday to Friday, 9:00 AM to 6:00 PM ET on Saturday, and 10:00 AM to 7:00 PM ET on Sunday. The hours may change during public holidays, but the company notifies the public of these changes through the website. Customer Service closes early at 3:00 PM Eastern Time on December 24th and remains closed all day on December 25th of every year. All calls made to the J and P Cycles phone number during office hours are answered immediately.

How Do I Contact J And P Cycles via the Website?

On the JP Cycles website, click on three horizontal lines following the menu in the top left corner and choose your preferred communication method: calling, emailing, and filling out a form. Calls are immediately directed to the support team, and emails are channeled appropriately. You will need to make a J&P Cycles login to leave a message through the form, so create an account as directed on the company's Contact Us page. Check the JP Cycles website FAQ, which answers the most asked questions to save you some time.

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Contact Information

J And P Cycles Website:

J And P Cycles Help Center:

Corporate Office Address:

J And P Cycles
651 Canyon Dr STE 100
Coppell, Texas 75019-3855
United States

Fax:

1-972-304-6086

J And P Cycles Rating Based on 13 Reviews

Rating details

3.2
more details
Location
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty

Rating stats

Rating trend

How Good is J And P Cycles's Customer Service?

Dawud Qzc
Dawud Qzc
Feels Disappointed | Feb 29, 2024

Poor recommendations on baffles wanted to reduce exhaust DB. Experts did not validate new part dimensions prior to parts delivery. Resulted in extended downtime and loss of riding.
Pissed off!

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Rihanna Fdo
Rihanna Fdo
Feels Disappointed | Apr 14, 2023

I ordered 2 sets of brake pads at around $16 and only 1 arrived in the box. I called after receiving the package and was told to wait 2 more days as it may still come. I waited and no package. After trying an online chat failure and the trying to get customer service on the phone it took a rediculois amount of time only to be told I needed photos of the box, shipping materials, contents, and invoice and send to an email address so they could review my claim this is crazy. I should have been sent both sets the first time around.
Joe Martin

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ROBERT S Xvu
ROBERT S Xvu
Feels Satisfied | Nov 11, 2022

Talking to him was really good but the only problem now I haven’t heard from him like I said it’s been four or five days and he told me to get back with me in a couple days through my email I still haven’t heard anything

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Summary of J And P Cycles Customer Service Calls

119 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call J And P Cycles?

Request for Information Question:

  • “Looking for audio cable”
  • “Want to check warranty on battery”
  • “Checking on my order”

Return/ Replace Question:

  • “Return part”
  • “Return”
  • “Returns”

Shipping and Delivery Question:

  • “Received incorrect parts 2 separate deliveries. Parts had been sourced by JP experts. All parts returned to JP for refund to credit card. Would appreciate refund now to free up dollars for proper part procurement. Bike down too long now.”
  • “Wrong item”
  • “Missing part of shipment”

Product/ Service Question:

  • “I'm trying to order a part!”
  • “Order an ignition switch”

Other Question:

  • “Prices on parts”
  • “Front right caliper”
  • “Parts have not come”

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