I ordered a product from The Headboard Store (an IVG Store)and my check for $400+ cleared August 24, 2009.As of October 9, 2009 I still don't have my product even though I paid $127 for shipping.
For each the last 3 weeks I have been told it would be delivered next week. I've tried 4 times to post reviews of the extremely poor customer service and the reviews are never posted. Customer service has hung up on me 6 times when I've asked to speak with someone that can help.
I am wondering if I will ever get the item I ordered.Beware of IVG stores, they will not allow me to warn other customers nor will they allow me to speak with someone higher up the food chain that possibly could help.
More Review Details
- Monetary loss:
- Product or service
- Zen Headboard
- Review category
- Furniture and Decor