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Contact itison Customer Service

itison Phone Numbers and Emails

Customer Service:

  • +44 141 223 8843

Business Customer Service:

  • +44 141 222 2266
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itison Emails:

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itison Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • itison Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call itison is 441412238843. 93% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as itison may ask you for the following information to identify you as a customer: email, first and last name or phone number.

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PissedConsumer Club

Contact Information

itison Website:

itison Help Center:

Corporate Office Address:

ITISON Ltd.
itison House, 29 Cochrane Street
Glasgow, Scotland G1 1HL
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 4:00pm

More contact details

itison Rating Based on 3 Reviews

Rating details

3.6
more details
Product or Service Quality
Ease of Use
Website
Customer service

Rating stats

Rating trend

How Good is itison's Customer Service?

Audra P Cij
Audra P Cij
Feels Disappointed | Sep 11, 2024

Was informed I had 2 vouchers for loch katrine on 11th September,but only one showed,I had to buy a further boucher which means I overpaid by £21,hope you can help with this
Rewards
Audra Patterson

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Derron Vsl
Derron Vsl
Feels Satisfied | Sep 03, 2024

Perfect experience, no time to wait and question answered.

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Nadezhda Ztt
Nadezhda Ztt
Feels Satisfied | Jun 11, 2024

Just want to thank phoebe in resolving my issue with ticket purchase. She was amazing and able to resolve within 2 hours called to share the outcome. Very pleasant rep. Thank you so much the gig was fab my friends enjoyed it too thank you

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Carleen Snr
Carleen Snr
Feels Satisfied | Dec 30, 2023

Quick and effective member of staff who resolved my issue within 5 mins. Well worth 10 score

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Ashly Gpl
Ashly Gpl
Feels Satisfied | Aug 04, 2023

Rachel was very helpful. The restaurant I had booked cancelled my reservation at shirt notice. Rachel phoned the restaurant on my behalf and clarified my situation. I now have to use the voucher on a future occasion.

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Hatim Enu
Hatim Enu
Feels Neutral | Apr 10, 2023

No customer advisors were avaliable to help with problem.

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Summary of itison Customer Service Calls

93 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call itison?

Refund Question:

  • “Refund”
  • “Discuss refund”

Request for Information Question:

  • “Checking where my tickets are”
  • “Confirmation of a booking”
  • “To check if i have won a competition & not spam”

Return/ Replace Question:

  • “Change a booking date”

Account Question:

  • “Forgot to use my vocher”
  • “Password”

Activation/ Cancellation Question:

  • “Reservation cancelled”
  • “To cancel voucher”
  • “To cancel a booking I made for iron bru carnival as I have a real dose of influenza and on antibiotics thanks”

Shipping and Delivery Question:

  • “I can't get the app to work properly”
  • “I didn't get the the discount with the feeder code”

Cards Question:

  • “I can't find my pin”
  • “Trying to change card details”

Product/ Service Question:

  • “Can't book a voucher won't let me add new card details”

Employment Question:

  • “Job application”

Other Question:

  • “Can't get help”
  • “To speak to an adviser”
  • “Enquiry”

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