Skip to content
Write review For Business
  • Login

Contact itison Customer Service

itison Phone Numbers and Emails

Customer Service:

  • +44 141 223 8843

Business Customer Service:

  • +44 141 222 2266
Send Message

itison Emails:

Business Customer Service
Customer Service
Jobs/ Career
Legal
Is this your business?

itison Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call itison is 441412238843. 94% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday and Monday, while the shortest are on Sunday.

  • Be prepared for the call as itison may ask you for the following information to identify you as a customer: email, first and last name or phone number.

View full overview ›
PissedConsumer Club

Contact Information

itison Website:

itison Help Center:

Corporate Office Address:

ITISON Ltd.
itison House, 29 Cochrane Street
Glasgow, Scotland G1 1HL
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 4:00pm

More contact details

itison Rating Based on 3 Reviews

Rating details

3.6
more details
Ease of Use
Website
Reliability
Privacy and Data Security

Rating stats

Rating trend

How Good is itison's Customer Service?

Audra P Cij
Audra P Cij
Feels Disappointed | Sep 11, 2024

Was informed I had 2 vouchers for loch katrine on 11th September,but only one showed,I had to buy a further boucher which means I overpaid by £21,hope you can help with this
Rewards
Audra Patterson

Read full quote
Derron Vsl
Derron Vsl
Feels Satisfied | Sep 03, 2024

Perfect experience, no time to wait and question answered.

Read full quote
Nadezhda Ztt
Nadezhda Ztt
Feels Satisfied | Jun 11, 2024

Just want to thank phoebe in resolving my issue with ticket purchase. She was amazing and able to resolve within 2 hours called to share the outcome. Very pleasant rep. Thank you so much the gig was fab my friends enjoyed it too thank you

Read full quote
Carleen Snr
Carleen Snr
Feels Satisfied | Dec 30, 2023

Quick and effective member of staff who resolved my issue within 5 mins. Well worth 10 score

Read full quote
Ashly Gpl
Ashly Gpl
Feels Satisfied | Aug 04, 2023

Rachel was very helpful. The restaurant I had booked cancelled my reservation at shirt notice. Rachel phoned the restaurant on my behalf and clarified my situation. I now have to use the voucher on a future occasion.

Read full quote
Hatim Enu
Hatim Enu
Feels Neutral | Apr 10, 2023

No customer advisors were avaliable to help with problem.

Read full quote

Summary of itison Customer Service Calls

128 TOTAL
CALLS
00:00 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call itison?

Request for Information Question:

  • “Asking about a reservation”
  • “I need help to change some vouchers”
  • “Can't get help”

Return/ Replace Question:

  • “Change of dates not suitable”
  • “Change date of booking”
  • “Can’t change my password”

Activation/ Cancellation Question:

  • “It’s saying my orders cancelled”
  • “Cancel a voucher”
  • “Cancel order”

Product/ Service Question:

  • “Cannot purchase vouchers”
  • “Purchase has been taken out of my bank 3 times. I only wanted to Purchase 1.”
  • “Booking issue”

Account Question:

  • “Unable to reset new password”
  • “Can't change password”
  • “Forgot to use my vocher”

Refund Question:

  • “Refund”
  • “Discuss refund”

Shipping and Delivery Question:

  • “I can't get the app to work properly”
  • “I didn't get the the discount with the feeder code”

Cards Question:

  • “I can't find my pin”
  • “Trying to change card details”

Employment Question:

  • “Job application”

Other Question:

  • “Te gift voucher”
  • “Voucher”
  • “Hotel not honouring booking”

Compare itison Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about itison? What happened? What can we help you with?
Submit review Don't show this popup