Reading, England
Not resolved
1.5
Details
0 comments

Customer services and the distributor are terrible. The guy at Customer services fobbed me off twice saying 'I don't run the company.' And the distributor picks and chooses when she feels like getting back.

If she thinks you are asking a challenging question she ignores it. Ridiculous product and I have yet to see any signs of what the product does. I also feel there are not enough instructions with the product and what's in it.

I've tried googling it and got nowhere. Surely if you sell a product you should put on the packaging what exactly is in it and provide effective customer service if products don't arrive on time or at all.

Product or Service Mentioned: It Works Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $82.

Preferred solution: Deliver product or service ordered.

It Works Cons: Take your money but do not fullfill their commitment.

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