I placed an order in October. My order did not come in for 14 days.
When it arrived, I noticed I was allergic to one of the ingredients. I contacted the company and explained. The lady I spoke with advised me to return the product. I took it to the post office and did just that.
Today, It Works took out another 40.33 from my account. I contacted them. She states they haven't received my product yet. I explained it has been over a month since I sent it back.
This is really bad business. First, it takes 14 plus days to get the product, that doesn't even leave the correct amount of days to send the product back before the auto payment for the next order.
I will be totally honest in saying, I will NEVER order from this company again. Bad business, bad organization.
Product or Service Mentioned: It Works Greens Supplement.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $89.
Preferred solution: Full refund.
It Works Cons: Exchange, Refund, Cancellation policy.