Contact Information

It Works Phone Numbers

Toll-Free Number:

  • (800) 537-2395


  • (952) 540-5700

Loyal Customer:

  • (800) 537-2395
  • (952) 540-5699
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It Works Email:

Corporate Office Address:

908 Riverside Drive
Palmetto, Florida 34221
United States


888 711 3760

Other Info:

Monday Friday:
6:30 a.m. CST 8:00 p.m. CST
Saturday Sunday:
8:30 a.m. CST 5:00 p.m. CST

Help in Social Networks:

Summary of It Works Customer Service Calls

2753 TOTAL
05:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact It Works to Ask about:

Activation/ Cancellation Question:

  • “Cancellation”
  • “I need to cancel my online website”
  • “To cancel”

Payments and Charges Question:

  • “I’m being charged and shouldn’t be”
  • “Billing issue”
  • “Charged me for something i did not buy”

Account Question:

  • “Taking out money in account”
  • “Can’t get into my login”
  • “Money coming out of my account and i want to know why”

Refund Question:

  • “Not refunded my money”
  • “Refund needed!”
  • “Refund”

Return/ Replace Question:

  • “Returns/refunds”
  • “I want to change money returned”
  • “Changing shipping date”

Request for Information Question:

  • “I requested to stop auto shipments for Esuits”
  • “How to cancel auto ship”
  • “Have a question on autoship”

Shipping and Delivery Question:

  • “I didnt get my package”
  • “I didnt get my package and I was just CHARGED for another one without my consent. I want a refund and I want you to take your product back, I have no interest in this company.”
  • “To see why it hasn’t been delivered”

Cards Question:

  • “My credit card keeps getting charged”
  • “Itworks commission card”
  • “Overcharging my debit card” , Review # 1626300

Website/ Application Question:

  • “Need help signing in to website”
  • “Website won’t work for me or loyals says I’m not a distributor but I’ve sogned people up as loyals” , Review # 1444309
  • “Website won’t work”

Staff Question:

  • “I want to talk to customer service”
  • “Customer service issue”
  • “Bad customer service”

Employment Question:

  • “1099 form for 2018”
  • “1099 form”

Product/ Service Question:

  • “Placed an order accidently”
  • “Missing products”

Other Question:

  • “Send product back”
  • “Arreglar mi cuenta”
  • “Pissed”

It Works Rating Stats

1.7 out of 5 stars
based on 480 reviews
See all 785 reviews

Rating trend


Top It Works Services

Customer Care, Shipping Service, Distributor

Top It Works Products

Subscription, Body Wrap, Account

It Works Pros and Cons

Pros: How easily it was for them to take my money, How nice they are while pushing 10 products on you, When they kept pushing there products on me, Products give energy and better health, Hair skin and nails

Cons: Customer service, Dishonesty, Deception, Take your money but do not fullfill their commitment, False advertising


It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 102 out of 1238 in Health and Beauty category

Area Served


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