Contact Information

It Works Phone Numbers

Toll-Free Number:

  • (800) 537-2395


  • (952) 540-5700

Loyal Customer:

  • (800) 537-2395
  • (952) 540-5699
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It Works Email:

Corporate Office Address:

908 Riverside Drive
Palmetto, Florida 34221
United States


888 711 3760

Other Info:

Monday Friday:
6:30 a.m. CST 8:00 p.m. CST
Saturday Sunday:
8:30 a.m. CST 5:00 p.m. CST

Help in Social Networks:

Summary of It Works Customer Service Calls

3126 TOTAL
05:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact It Works to Ask about:

Activation/ Cancellation Question:

  • “Want to cancel my order”
  • “Cancelling an order”
  • “Cancel autoshipment”

Payments and Charges Question:

  • “I’m being charged and shouldn’t be”
  • “To change payment date on autoship”
  • “Y'all charge me for an extra month I didn't agree on when it was only for 3 months .” , Review # 1729174

Account Question:

  • “Taking out money in account”
  • “Cancle account”
  • “Can’t get into my login”

Shipping and Delivery Question:

  • “Where is my order”
  • “Autoshipment”
  • “Shipping”

Refund Question:

  • “Refund”
  • “Didn’t get my refund”
  • “I need refund” , Review # 1703205

Return/ Replace Question:

  • “Return”
  • “Returns/refunds”
  • “I need to return a package”

Request for Information Question:

  • “Ask”
  • “Questions regarding order”
  • “Trying to figure out how to receive payment”

Product/ Service Question:

  • “Itworks commission card”
  • “I want to buy it works supplement”
  • “Used to work there”

Cards Question:

  • “Card was charged without authorization” , Review # 1717833
  • “My credit card keeps getting charged”
  • “Lost card”

Website/ Application Question:

  • “Need to turn off my website”
  • “Can't get full access to my website”
  • “Need help signing in to website”

Employment Question:

  • “Overcharging my debit card” , Review # 1626300
  • “1099 form for 2018”
  • “Need help to pay fee for debit card”

Staff Question:

  • “Customer service”
  • “I want to talk to customer service”
  • “Customer service issue”

Other Question:

  • “Conference ticket”
  • “Orders”
  • “Authorization”

It Works Rating Stats

1.7 out of 5 stars
based on 495 reviews
See all 812 reviews

Rating trend


Top It Works Services

Customer Care, Shipping Service, Distributor

Top It Works Products

Subscription, Body Wrap, Account

It Works Pros and Cons

Pros: How easily it was for them to take my money, Products give energy and better health, How nice they are while pushing 10 products on you, Ease of ordering, When they kept pushing there products on me

Cons: Customer service, Dishonesty, Deception, Take your money but do not fullfill their commitment, False advertising


It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 105 out of 1241 in Health and Beauty category

Area Served


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