Ishibashi Music Phone Numbers and Emails

Web Shop:

  • +8 133 291 7090
    Local, 11am-8pm, JST, 7 days a week
  • +8 133 770 1435
    Overseas, 11:30am-8:30pm (JST) 7 days a week, except New Years Day
  • +8 133 770 8435

Ishibashi Music Contact Information

Ishibashi Music Website:

Ishibashi Music Online Chat:

Corporate Office Address:

Ishibashi Music
Shibuya BEAM 2F, 31-2 Udagawa-cho, Shibuya-ku
Tokyo, Tokyo 150-0042


+81-3-3770-8435, 03-3291-7099
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Ishibashi Music Return Policy
Upon receipt of The User's message, The Company would collect some information for that item. Then after Ishibashi Music would write back to The Client of Ishibashi Music with some details for the item The Customer have sent an inquiry of. The Company accept the following payments. Please note that do not except payment in USD, EURO, or any other currency except JPY since the exchange rate is changing daily. If The Customer would like to arrange payment by Paypal, please send The Customer's e-mail address which The User of Website are using for The User's Paypal account. Upon receipt of The User's e-mail address, would send The Client a payment request to The Client's Paypal account. Please note that ship items only to the shipping address which is shown on The Client's Paypal account due to security and auditorial reasons. Bank name: MUFG Bank, LTD. Please note that The User of Website may need to pay some certain amount of bank transfer fee when arranging payment by bank wire.
To read more:
Ishibashi Music Delivery Policy
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Ishibashi Music Warranty
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Ishibashi Music Privacy Policy
Ishibashi Music Corporation (hereinafter referred to as Company's company") regulates the handling of personal information as follows. Based on the law concerning the protection of personal information, Ishibashi Music comply with the importance of personal information, the laws concerning protection and other norms, established a voluntary rule system as an established store of musical instruments dealers. Ishibashi Music will use contact information such as a customer's name, address, telephone number, e-mail address, etc. In addition, may use payment information such as credit card number, bank account, etc. In order to contact or confirm the contents of The Customer's order and delivery method, contact information such as customer's name, address, telephone number, e-mail address, type and quantity of the item ordered, amount charged etc., will be used.
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Ishibashi Music FAQ
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Ishibashi Music reviews and complaints
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