IQor Employee Consumer Harassment

36 of 43 Iqor reviews

IQOR is getting very bold with its Telephone Calls that are intended to harass consumers or Former Costomers of Rogers Cable. These employees of iQor are not following iQor's online website commitment to; 1. The 3 Point Cunsumers Pledge. 2. Code Of Conduct. 3. Consumers Rights.

We are trying not to have a predjudice towards iQors staff members but we are having trouble understanding why they (iQor) are so persistant with these unwanted phone calls we get Every Day.

We are trying not (with much effort) to not take things personal, but are having difficuties with this.

Our posting of these photos on this website are not without due thought, however they have been made availabe at http://www.iqor.com. We have been resisting doing this but are now at a point where we are trying to make our point clear. We hope the harassing phone calls stop to people in the 613 area code. All of us are hoping we will not post the photo of IQOR.COM's CEO Vikas Kapoor next.

IQor we beg you for a "TRUCE". Please don't push this any further without knowing what going on!

This review is a subjective opinion of a user.
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Telemarket Collections
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Professional Services
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Dawn

Sep 01, 2012 #536969

I would like to know how this is legal? We are not in arrears with any of our accounts and I am getting fed up with these pre recorded phone calls. Why can't the law do anything about this?

0 0 Reply
Tim

Jul 01, 2012 #505228

I keep getting calls from iqor canada but they don't know why. They don't even have my number on file. They keep telling me to call my service provider and ask if theres another number on my phone line. There ins't. Here's the email addy of the manager in Nwe York. muddasir.alam@iqor.com, They really don't care.

0 0 Reply
Fallspice

Feb 22, 2012 #434980

I've been calling people on past due bills for 25 years. I have never disrepsected the person I was calling. However, I'm a northerner and I will state the facts when I see them. 9 times out of 10, we will pull a credit report. 8 times out of 10, the consumer I'm calling is living above their means. Maybe because at one time they had a great job and lost it, then went to work for a lower paying employer. Well if that were me, I would have down sized as much as possible so I could pay my bills. Including medical bills if I had to. So many people think they can keep up with the Jones even though they can't afford it. There is nothing wrong with having less and downsizing for the time being. I did it and had to rebuild my credit. I learned from my mistakes and now I'm proud of the things I accomplished. Maybe some people don't think paying their bills (even the smallest one) is important. If that is the case then you can expect the calls to continue. I'm just saying!!!!

0 0 Reply
Anti-SC Consumer (there you go

Sep 25, 2011 #349648

To be honest I'm not here to bash anybody EITHER or make you think twice?.... But to be honest WITH YOU, if half your reps. were MORE CURTIOUS, customers WOULD pay their bill's on time you would't have to HARASS anyone YOU'VE called, then you also won't have to worry about your "Sick Job" being the ONLY THING YOU HAVE!.... SO YOU JUST STOP WITH THE B.S, KEEP UP THE HARASSMENT, THEN YOU WON'T HAVE TO WORRY ABOUT THE ANNOYING SPOUSE... CAUSE HALF YA'LL REPS. BE LYING ABOUT NOT HAVING A GOOD JOB TO PAY YOUR BILLS.... DUH, CAUSE YOU DON'T THINK YOU MAY BE WRONG,-, JUST EVERYONE ELSE IS!

0 0 Reply
SC Consumer

Sep 22, 2011 #348329

To be honest I'm not here to bash anybody or make them feel bad.... But to be honest if half you customers pay your bill's on time you won't have to worry about anyone calling you, then you also won't have to worry about your account going into collections.... JUST STOP WITH THE B.S PAY YOUR BILLS ON TIME, THEN YOU WON'T HAVE TO WORRY ABOUT THE ANNOYING PHONE CALLS... CAUSE HALF YA'LL CUSTOMERS BE LYING ABOUT NOT HAVING THE MONEY TO PAY, THEN ASK WHY YOUR BILLS ARE SO HIGH.... DUH CAUSE YOU DON'T PAY THEM THAT'S WHY THERE SO HIGH.

0 0 Reply
NB

Jun 01, 2010 #149175

I'm getting harassed by Iqor, a call a day for a bill they say I owe Bell/Aliant. We I call Bell/Aliant and they have NO records of me. NO account for me and they CANNOT find any account for me. So I talk again to Iqor and they have no proof for me just saying I owe money... it's b.s. coming out of an incompetent immigrant and they refuse to remove my telephone number from their auto-dialer.

0 0 Reply
shloime

Apr 24, 2010 #136628

they seem to be very reluctant to back off, even though the "debt" was cancelled, in writing, and they were supposedly notified, in writing of this last month.

but my real question to them is, have they damaged my credit rating with their *** incompetence? (calling on "accounts" that are cancelled is proof enough of bungling.) and whether or not they have, should i take them to small claims court to obtain proof that they have not?

legal fees and punitive damages may not add up to much in small claims court, but i'm sure their president won't like it, and won't be in a big hurry to repeat the experience.

0 0 Reply
iQor the EyeSore Hater

Mar 14, 2010 #123893

To: Human, on 24-02-2010 11:53
You're So Right iQor ***!
Thanks For Your Support!!!

0 0 Reply
Human

Feb 24, 2010 #117898

iQor sucks!

0 0 Reply
Ottawa Consumer

Oct 30, 2009 #82994

Hello Graendal/25-10-2009 23:46
Yeah Whatever. I PAY MY BILLS because I get my incentives based on MY record of
loyally paying bills that deserve payment! How does iQor base their incentive programs? The more collection that goes through your account, the more rude you think you can get with these consumers. So now let me correct you! Actually, it doesn't matter now (any more) about your harassing phone calls. Why? Well lets talk about this thing called responsibility. Does Rogers Cable look responsible in the eyes of our local TV Channels? Face It, it's a bunch of bugs you've inherited from them that's what your fighting for by trying to intimidate people into paying for them. Well, you don't scare us or the CRTC at all. They will listen to the reasons why some bills weren't payed, where as you (iQor), WON'T!
Goodness gracious, you people ***. You can keep calling with your harrassing phone calls until the cows come home, because phones don't even ring when you call now, they just log the calls! You'll never get a cent, so keep wasting your time! So, Good Luck, and put that in your pipe and smoke it!

PS. You admitted to making harassing phone call. How bright is that?

0 0 Reply
Graendal

Oct 26, 2009 #81754

Whatever. We CAN PAY OUR BILLS because we get our program incentives based on our collections. How do iQor base our incentive programs? The more collection that goes through our account, the more money we get. So let me correct you on that part dear. Actually, its not the matter of getting harrassing phone calls but this thing that we call responsibility. Goodness gracious, you people suck. Pay your bills & you wont have harrassing phone calls!

0 0 Reply
Ottawa Consumer

Sep 30, 2009 #75770

Hello 'my name'/26-09-2009 19:10.
No outstanding bills here, how about you?
It is usually people (like you) that are up to their ears in debts that are the first ones to tell others to PAY YOUR BILLS! True? Tell him (or yourself) to pay off that MasterCard, Visa, American Express, Capital One etc. instead of just making only a small monthly payment to keep them off your back. You can't avoid the inevitable, it is unavoidable! You could take him and his small mind Gambling? You know, the way he thinks is one day he's gonna WIN big. Small minds are quite happy using these 'baby' 3 letter words. Like Win, Car etc. HMMMMMM... O, by the way, the calls stopped long ago. It was a Rogers error that was resolved. Have a nice day Mr. my name. Now don't forget to "pay YOUR dues"!

0 0 Reply
my name

Sep 26, 2009 #75062

Maybe try something new, PAY YOUR BILLS and Im sure the calls would stop. HMMMMMM

0 0 Reply
Ottawa Consumer

Sep 12, 2009 #72013

Hi Laura/12-09-2009 15:54.
Dial *57 every time they call. This will cost you an extra $10.00 per month, but then you can prove they are not following their own 3 point consumer pledge. By law they should only be able to call you 3 times per/week. they don't, they call anytime they feel like harassing you. Also, wait till you get something in writting from them. They souldn't be calling you until then. Don't even answer their calls now. Post another comment here if you need help! We have a lawyer who is just about ready to put IQOR on the hotseat, for a change!

0 0 Reply
Laura

Sep 12, 2009 #71990

One of their representatives actually called me a liar, when i couldn't afford what they proposed I pay.

0 0 Reply
Liar Idiots

Aug 19, 2009 #67044

Hey, Tamina/01-07-2009 13:55. We heard you work for iQor. Of course you have to take their side, we understand! And I think you're mistaken, you do get flooded with cpmplaints! Keep making it look like you (iQor) don't, we all know otherwise!

0 0 Reply
Tamina

Jul 01, 2009 #61008

Do they have an internet website? Not really believeing they do otherwise it would get flooded with complaints, but would writing to them result in the same as their calls, as in we are right you are liar idiots who got into debt. Even though it's not my debt?

0 0 Reply
bobbi

Apr 06, 2009 #55406

I had someone phone me from iqor 6 times in one evening about a bill from rogers...i phoned rogers and they don't have anything from me owed to them...try explaining that to the representative...6 times!!!

0 0 Reply
ottawa

Feb 26, 2009 #52713

Please let us know of all iqor calls you get in the next 5 days after the weekend. That will be the begining of March. We think the calls might be reduced a little.

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