IPASS Illinois Phone Numbers and Emails

Toll-Free Number:

  • (800) 843-6154

Customer Service:

  • (800) 824-7277

Claims:

  • (630) 241-6800 ext 4288
    Risk Management Division

Help Line:

  • (866) 324-5553
    TTY
  • (800) 843-6154

Media:

  • (800) 865-5394

IPASS Illinois Emails:

Accessibility
Technical Support
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IPASS Illinois Contact Information

IPASS Illinois Website:

IPASS Illinois Online Chat:

Corporate Office Address:

Illinois Department of Human Services
100 South Grand Avenue East
Springfield, Illinois 62762
United Kingdom

Other Info (opening hours):

Mailing Address:

2700 Ogden Ave

Downers Grove, IL 60515


Office Hours:

Weekdays: 8 am - 5 pm

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IPASS Illinois Rating Based on 6 Reviews

Rating details

2.0
more details
Turnaround Time
Tracking Tool
Value for money
Customer service

Rating stats

Rating trend

Summary of IPASS Illinois Customer Service Calls

314 TOTAL
CALLS
00:59 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call IPASS Illinois Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Payment method”
  • “To change my payment method”

Cards Question:

  • “I need to update my credit card”
  • “New credit card for account”
  • “Change my card”

Account Question:

  • “Open account”
  • “Pay on my IPass account”
  • “Can't log in”

Request for Information Question:

  • “I need pay my I pass but I need help”
  • “I need help to activate my transponder”
  • “Question about my account balance”

Activation/ Cancellation Question:

  • “Trying to activate my iPass”
  • “Cancelling ipass”
  • “Activation Ipass”

Product/ Service Question:

  • “Transponder not working”
  • “Didn't work at toll booth in IN”
  • “Broken iPad”

Return/ Replace Question:

  • “I pass return and new car”

Other Question:

  • “My I pass don't wokinh”
  • “Hanging transponder not being read”
  • “Add vehicle”

About

IPASS Illinois Pros and Cons

Pros: Idk what they mean

Cons: Trying to take your money

IPASS Illinois reviews and complaints

IPASS Illinois is ranked 105 out of 1461 in Transportation and Logistics category

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