Contact Iowa Total Care Customer Service

Customers can send inquiries to the Iowa Total Care email address for general customer service and mobile app-related inquiries at mobilemembersupport@centene.com. The address to use for issues or queries should be appealsgrievances@iowatotalcare.com. For media inquiries, organizations or professionals may also want to contact the corporate team at mediainquiries@centene.com. Finally, anybody wishing to report fraud via email may reach the Special Investigations Unit at special_investigations_unit@centene.com. Each of these Iowa Total Care email contacts ensures that the most appropriate department handles specific concerns.

This Iowa Total Care office is one of the many ones comprising the larger corporate office of Iowa Total Care, which is located at 1080 Jordan Creek Parkway, Suite 100 South, West Des Moines, Iowa 50266, United States. In addition to the above-mentioned Iowa Total Care headquarters, it is affiliated with Centene Corporation, whose headquarters is located at Centene Plaza, 7700 Forsyth Boulevard, St. Louis, Missouri 63105.
Therefore, for correspondence by individuals or organizations, especially related to public services or documentation, the Department of Human Services' mailing address is Imaging Center 4, PO Box 2027, Cedar Rapids, Iowa 52406.

Iowa Total Care provides its members with round-the-clock availability and access. In an emergency, support and access to health facilities will be available even at the night hours of the day. This includes help for urgent medical questions, life's most dire emergencies, or general questions. To the providers, provider services have National operations. Iowa Tota customer service hours are available Monday through Friday, 7:30 AM to 6:00 PM CT. That gives healthcare providers access to direct support during most business hours.

You could visit the official Iowa Total Care website, where you will access the Contact Us section, which houses published contact information regarding the various departments under different needs. Hence, an individual filling out a Sponsorship Request Form may apply for outreach or community engagement activities. Last but not least, the website also offers a wide variety of self-help resources, permitting users access to most of the usual professional inquiries without contacting customer service directly. Thus, it connects support channels in guided and self-service formats.