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Contact Ion Media Networks Customer Service

How to Reach a Person at Ion Media Networks

Verified Contact Information

Toll-Free Number:

  • 1-888-467-2988
    Audience Relations
Call Now
Send Message

Customer Service:

  • 1-727-479-1000
    Clearwater Office
  • 1-818-563-1005
    Long Form And Paid Programming

Media:

  • 1-561-659-4122
    Press Inquiries

Sales/ Reservations:

  • 1-212-757-3100

Business Customer Service:

distributionrelations@ionmedia.com
AFFILIATE RELATIONS

Media:

press@ionmedia.com
Press Inquiries
vieweremail@ionmedia.com

Ion Media Networks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ion Media Networks Phone Number
1 (888) 467-2988
Average Calls duration
1 minute
Most Popular Ion Media Networks Email Address
distributionrelations@ionmedia.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
50% phone, 50% email
Common Reasons for Contact
Product/ service, activation/ cancellation and account
View full overview

How to Contact Ion Media Networks Customer Service?

Ion Media LLC is an independent, privately held company operating linear broadcast networks in America. The company has published 1-888-467-2988 as a toll-free helpline to help customers get their required information. Individuals who want to talk to the customer service agent in their Clearwater branch can use the Ion Media Networks phone number 1-727-479-1000 to message or call. To discuss queries related to long-form and paid programming, customers can use the Ion Media Networks phone number 1-818-563-1005 to contact the company representatives.
Ion Media LLC has published the helpline, 1-561-659-4122, for press-related inquiries. You can also use this helpline to ask questions about TV series and movies, including original shows. Individuals with sales and advertising queries can contact the customer service agent at 1-212-757-3100.

Business customers can contact the Ion Media Networks headquarters by writing to distributionrelations@ionmedia.com to discuss affiliate relations. For press-related inquiries from the media department, email press@ionmedia.com to express your concerns. Individuals can also use the email vieweremail@ionmedia.com for similar inquiries. Although emailing is a convenient option to elaborate on your issues or learn more about the services offered, it does not ensure a quick reply. Customers using email to connect with the company representatives need to wait at least 2-3 business days to get a response. If the query is urgent, use the Ion Media Networks phone number to contact the support team.

Customers who need help finding an appropriate solution to their problem can visit the Ion Media Networks address, 601 Clearwater Park Rd, West Palm Beach, Florida 33401, United States, to seek assistance from the support team. For convenience, booking an appointment before visiting by dialing Ion Media Networks phone number is better. This will help you get information about the department you need to consult based on the nature of your query, thus ensuring a better customer experience.

PissedConsumer Club

Contact Information

Ion Media Networks Website:

Ion Media Networks Help Center:

Corporate Office Address:

ION Media Networks, Inc.
601 Clearwater Park Rd
West Palm Beach, Florida 33401
United States

Why Customers Call Ion Media Networks?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 53%
  • Product/ Service 20%
  • Activation/ Cancellation 13%
  • Account 7%
  • Request for Information 7%

Customer Inquiries & Issues

53%
  • "There is no volume on channel 2-8 cody wy"
  • "Chase commercial"
  • "Ion is all messed up!!!"

Product/ Service

20%
  • "Having trouble with ion channel. Freezing up"
  • "Game not on"
  • "ION MYSTERY CHANNEL : the dialogue is out of sync for 2 days!!"

Activation/ Cancellation

13%
  • "Activate subscription"
  • "Trying to renew"

Account

7%
  • "Subscription renewal"

Request for Information

7%
  • "Can ION please play the Gridiron Gang and Life with Eddie Murphy"

About

Related Companies

ION Television, Ion Plus, Ion life

Summary

Ion Media Networks, Inc. is a privately owned company which specializes in broadcasting. It was founded by Lowell W. "Bud" Paxson in 1988. The company headquarters is based in West Palm Beach, Florida, United States. Ion Media Networks, Inc. is a subsidiary of Media Holdco, LP. The company operates the following television stations: Ion Television, Qubo, Ion Life, Ion Shop, and QVC. They are available in different packages across the United States. Ion Media Networks, Inc. broadcasts television programs via telco, satellite, and cable. Customers can watch special event programs, movies, lifestyle programs, and age-appropriate programs for age group of 5 to 8 years old.

Ion Media Networks reviews and complaints

Ion Media Networks is ranked 787 out of 2405 in Telecommunications category

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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