2 comments
Not resolved

Update by user Jul 11, 2016

Bottom left of jpg file shows iFun Video Converter beta and no way to close this screen.

Original review posted by user Jul 11, 2016

I use a number of IObit products, the Pro versions. I also have used the free version of IObit Driver Booster which blindsided me tonight. I downloaded the latest version of IObit Driver Booster Free and when I went to install it it ran iFun Video Converter installation NOT Driver Booster. I thought I had gone to a wrong website and that this was an error. I had not gone to a bad website nor was it a mistake. When I went back to IObit I found a reference to iFun Video Converter down near the bottom of the homepage of IObit.

It gave me NO way to close the window screen (see attached jpg file). No red X to close with, choosing Close window when right clicking on the taskbar icon would not work at all, only going into TaskManager closed the screen. In fact I am going to stay up and uninstall the products tonight.

Their sneaky way of trying to get iFun V.C. pushed out to the unsuspecting users of their products is unacceptable and unconscionable. I am uninstalling ALL IObit products in the morning and will never purchase them again. Such deceptive ways by them has now lost them a paying customer.

Review about: Iobit Driver Booster.

I liked: Everything in the past.

I didn't like: Unwanted software being forced in my download from them.

Review #880281 is a subjective opinion of a user.

2.6
Privacy and Data Security
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Style and Design
Diversity of Products or Services
Price Affordability
Customer service
Value for money
Usability
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Unwanted software forced on me / $100
Preferred solution Need a new product to use. Want nothing to do with IObit any longer. Do not care about the money just getting rid of the software from them.

Had an Experience with Iobit?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
IObit
#1186964

Dear Customer,

This is IObit Customer Service.

iFun Video Converter is a program from IObit partner.

We did publish a news in the Latest News part in the past few days. The Latest News is a part of the main interface of IObit Programs. It is not a window that can be turned off. IObit customers can get the news about new product, new version, latest promotion or giveaways from IObit so that they will not miss any chance.

We did not and would not bundle iFun Video Converter with any IObit product. Could you please help us look into the issue by write to tickets @ iobit.com(Delete the space when you use this email)?

We will reply to you as soon as possible and provide you with the right download link for Driver Booster.

IObit
#1186900

Dear Customer,

This is IObit Support Customer Service.

iFun Video Converter is a program from IObit partner.We did publish a news about it in the Latest News part of some IObit products in past few days.

The Latest News is a part of the main interface of IObit Products. It is not a window that can be closed off. IObit customers can get the latest news about new products, new version, new promotion, and giveaways so they would not miss any chance.

We did not and would not bundle iFun Video Converter to any IObit products.If you would like to help us look into the issue, please submit a ticket to us from http://www.iobit.com/en/onlinefeedback-form.php?product=pro

We will reply to you in 24 hours and we will provide you with the right link to download Driver Booster.

You May Also Like

Software King - Busted By Microsoft!!!  Stay Away! Software King "I ordered Office 2010 Home and Student from this company and discovered recently my product key was no good. It kept giving me an error message that it had been..." Read more Astra Security - Great service, loved the product! Astra Security "Well I'm not sure how I learned about Astra guys, maybe got an email from them or through their blog. But this was when has been searching for a security..." Read more Client Care Experts - Scam Client Care Experts "Claimed to be from Microsoft and my computer was locked by Microsoft. Not true since we restarted the computer and it worked fine. I have sent the case to Microsoft and..." Read more Live Agent - Live production. Live Agent "my name is ronald comply a lot for my life for working during adequate and sufficient time and go to school at time to get custermes the right product for..." Read more Ford - Dual exhaust transmission faculty Ford "To ford, My name is Cherrelle Reed.i am a repeated ford customer.My father is Stevenson Reed and we have had several fords.i have recently purchased a 2014 ford focus at..." Read more Don Juravin - Hoax alert! Roca Lab's Gastric Bypass Alternative NO Surgery proven to be a sham! Don Juravin "Don't fall for this internet quackery called Gastric Bypass Alternative NO Surgery. This stuff tastes terrible and shockingly the owner of Roca Labs who claims to have invented this stuff..." Read more Hayward Pool Products - Pump failed after being run for three months Hayward Pool Products "I purchased a Hayward pump and filter four years ago and before I could use it a tree fell on my aboveground pool and deck. Not having the pool inured,..." Read more Prudential Visas Scam - Beware from big scammer  Prudential Visas Scam "Beware from big scammer - They don’t have valid trade license for immigration activity. - They are not authorized agent for Canada, Australia and new Zealand immigration they even don’t have MARA..." Read more