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Myself and my husband are currently staying at the InTown Suites in Stafford Texas. We checked in on Saturday and since checking in we have seen many drug deals and prostitution on this property.

My husband video some of these instances and went to the office to ask for a refund and was told that it could not be done. When I tried to call the Corporate office to discuss this I got a voice mailbox and was told to leave a message and someone would investigate this.

How laughable is that. I am very pissed off with this company and my question is what ever happen to plain old good customer service?

Reason of review: Bad quality.

Preferred solution: Full refund.

InTown Suites Cons: Bugs everywhere, Zero hospitality skills, Disgusting rooms.

Location: 720 North Sam Houston Pkwy E, Houston, TX 77060, USA

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Guest

No Refund, No Visitor, No Fixy, American Owned

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