Colville, Washington
0 comments
Not resolved

I've attached a photo of my complaint and their reply. Hands down the worst Customer Service ever. They are in Hong Kong and, unfortunately, I don't speak Mandarine, any other form of Chinese, or even English that is nearly indistinguishable from these.

Their fix is to have me call customer service which is where the problem is. I don't feel like wasting any more of my time there know that they will do nothing further. I will never buy another Intex product.

The pool equipment is so-so. My friend has a similar one from Coleman. I'd try that before Intex. Good luck to all of you.

Ha

I liked: Product.

I didn't like: Sloppy company poor poor poor customer service.

Review #878801 is a subjective opinion of a user.

2.3
Customer service
Advertised vs Delivered
Staff
Website
Price Affordability
Value for money
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

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