I've attached a photo of my complaint and their reply. Hands down the worst Customer Service ever. They are in Hong Kong and, unfortunately, I don't speak Mandarine, any other form of Chinese, or even English that is nearly indistinguishable from these.
Their fix is to have me call customer service which is where the problem is. I don't feel like wasting any more of my time there know that they will do nothing further. I will never buy another Intex product.
The pool equipment is so-so. My friend has a similar one from Coleman. I'd try that before Intex. Good luck to all of you.
More Review Details
|Advertised vs Delivered|
|Value for money|
What I liked
What I disliked
- Sloppy company poor poor poor customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Review category
- Plumbing fixtures
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