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I almost bought a platinum package through Repair Defense Network. I am just very suspicious of high-pressure sales, as I hesitated, the fee was reduced twice up to about 12.5%.

That actually set off the alarm in me. I was told that I could not think about the package, just do it immediately or lose the opportunity. If I paid a deposit of $150, ZI would be mailed the contract and cancel within 30 day for a full refund.

Now looking at the standard conditions, I see that cancellation within the first 30 days is subject to a $50 fee and maybe even a pro-rated adjustment for the perion and mileage! In the meantime, I have now been looking at the complaints on Pissed Consumer, and happy to have escaped.

Location: Ames, Iowa

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Guest

I am so sick of these JERKS sending me mail. It's an obvious scam.

BBB has nothing but complaints. I think I've had at least 5 similar companies, with similar tactics, send me this wasted paper. It says they got my info from my credit report, but I have a feeling the State RMV or Chevy themselves are selling my info.

I'd like to drive over and cuff these clowns in the head. These are the kind of idiots that push people over the edge.

Adolpho Lbr
reply icon Replying to comment of Guest-1120186

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have started to receive a large volume of complaints similar to yours regarding unwanted mail and telephone calls, and want to assure you that we are here to help you.

Interstate National Dealer Services has been an industry leader for 37 years. We are an administrator and provider of service contracts, and assure you that these mailing/calls are not from Interstate. Again, we are sorry to hear about these frustrating solicitations.

Since they misrepresented to you that they were from Interstate, we will need your help to investigate this further.

Any additional information that you are able to provide will help us understand who is doing this, and will be shared with our legal counsel. Please visit http://www.interstatenational.com/pissedconsumer/ to contact us directly.

We have also been informed that our complaints need to be shared with the Vehicle Protection Association. They too want to know about these unwanted solicitations and RoboDialers. To file a complaint, please visit www.vpanet.org.

Thank you for your feedback. We appreciate when customers bring this to our attention.

Guest

I too think this outfit is not worth the money they want. The contract is pages long of all the things you can't use it on.

Why have a warranty and it's not good on the item that needs repair???

Also there is a $100.00 deductible that I just found out. Not good!!

Guest

Yeah, "Repair Defense Network" is trying this with me, too. "Final Attempt", "Request for Immediate Action"..

blah blah blah. I bought the factory extended warranty (yeah I know, arguments for both sides of that fence) so I'm quite sure my warranty isn't "about to expire" on my brand new car. The whiskers haven't even worn off the original factory tires yet.

I don't know who's selling car buyer addresses to these scammers but they need to have a few teeth broken. "Anonymous" (surprise?) is obviously one of the scammers.

Adolpho Lbr
reply icon Replying to comment of Guest-875896

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have started to receive a large volume of complaints similar to yours regarding unwanted mail and telephone calls, and want to assure you that we are here to help you.

Interstate National Dealer Services has been an industry leader for 37 years. We are an administrator and provider of service contracts, and assure you that these mailing/calls are not from Interstate. Again, we are sorry to hear about these frustrating solicitations.

Since they misrepresented to you that they were from Interstate, we will need your help to investigate this further.

Any additional information that you are able to provide will help us understand who is doing this, and will be shared with our legal counsel. Please visit http://www.interstatenational.com/pissedconsumer/ to contact us directly.

We have also been informed that our complaints need to be shared with the Vehicle Protection Association. They too want to know about these unwanted solicitations and RoboDialers. To file a complaint, please visit www.vpanet.org.

Thank you for your feedback. We appreciate when customers bring this to our attention.

Guest

Actually all the reps there are licensed through Mo department of insurance and their admins are all A+ and accredited with BBB... also they have their logo on the VPAs Vehicle Protection agency website as a trusted vendor...

o yeah also in ALL the vehicle service contracts they offer it says in plain print.

Cancel within 30 days you get 100% of your money back.... after thirty is when the prorata comes in effect

Guest
reply icon Replying to comment of Guest-779214

Whatever... Obviously, you work for these scammers.

Why else would you guys print such consisting, official-looking, urgent-sounding brochures/mailings. And I quote, "This letter is to inform you that your factory warrenty may be expired or is about to expire based on time or miles." ***! I have a 2012 Ram 1500, and it only has 12,000 miles on it. How the *** is my warranty about to expire, if I have a three year, 36000 mile bumper to bumper warranty, & a five year 100,000 mile powertrain warranty?

About to expire? I don't think so.... Save your paper, and I'll save mine.

Watch any consumer show, or read any educated article about aftermarket warranties, and you will see it they are all ripoffs! Beware!

Guest
reply icon Replying to comment of Guest-845548

I agree, these guys had this high pressure tactics, were very aggressive and frankly rude. Just trying to get my credit card details ASAP, they gave the impression that they are actually representing the factory.

When I saw during conversation of how unprofessional these guys were and realised that it's just a scam, the dude got so pissed off that wasn't going to give him my details. Scam scam scam

Adolpho Lbr
reply icon Replying to comment of Guest-857078

We are sorry to hear about the inconvenience and the unwanted solicitations you are receiving. We have started to receive a large volume of complaints similar to yours regarding unwanted mail and telephone calls, and want to assure you that we are here to help you.

Interstate National Dealer Services has been an industry leader for 37 years. We are an administrator and provider of service contracts, and assure you that these mailing/calls are not from Interstate. Again, we are sorry to hear about these frustrating solicitations.

Since they misrepresented to you that they were from Interstate, we will need your help to investigate this further.

Any additional information that you are able to provide will help us understand who is doing this, and will be shared with our legal counsel. Please visit http://www.interstatenational.com/pissedconsumer/ to contact us directly.

We have also been informed that our complaints need to be shared with the Vehicle Protection Association. They too want to know about these unwanted solicitations and RoboDialers. To file a complaint, please visit www.vpanet.org.

Thank you for your feedback. We appreciate when customers bring this to our attention.

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