Bought a interstate battery at costco, brought the battery home in the back seat of my car. Battery was sitting flat in a bucket seat not on its side or tipped. Went to get the battery out of the back seat and it was leaking battery acid, a large amount. Was able to have someone remove the battery from the car. Battery was causing burns and destroying cloths. A type of black slug was formed on the leather seat that was destroyed. Figured that interstate an costco would come dispose of the battery and replace it, and take care of the damages.
Turns out costco passed the issue to interstate. Interstate is now trying to pass the issue to the manufacture.
Meanwhile my car is destroyed, I had to buy a new battery for $165 at autozone and now interstate wants me to bring the leaky battery back to costco the same one that destroyed my car. I thought they would be so accommodating I was surprised to find out they could careless and had no interest in catering to the faulty battery. The battery came with no box and no one said to take any special cation. I had someone with me so there is no way they can say the battery tipped or rolled. I had 2 people come out and try to get the battery out of the car.
Ofcourse interstate is going to say that it was not faulty and the buyer is at fault. Batteries should not leak they are made to be in cars 12 years. I spoke with interstate and they have experienced batteries leaking and complaints and even damages reported and have not made measures for cation or saftey or accepted responsibility.
Interstate is a large company and needs to make changes. No one has time and is powerful enough to fight them and interstate has experts at getting out of paying for damages and tampering with EVIDENCE is what I was told. Very disappointed and left with alot of damages, interstate needs to modify the leaky batteries and cation the sale of them. Burned in so many ways by costco and interstate.
Product or Service Mentioned: Interstate Batteries Car Battery.
Reason of review: Damaged or defective.