Not resolved
1 comment

Bought an 5 year interstate battery Oct 18. A month ago battery was dead.

Could not believe it was battery therefore brought it to a mechanic who checked charging system. A week later battery failed again. Returned to Firestone who allegedly checked the battery and said was good. 2 days ago at Havoline Oil Change battery was described as defective.

Retested with Interstate Battery tester: "Your battery performance has started to decline and may fail to start below 27*. Contacted online support and was told if battery tested good, warranty would not be honored no matter that it may fail within warranty period. What a crock???? Why would anyone be driving with a battery knowing it may fail!!!!!!!

POOR customer service and product support.

Will go back to diehards. Keep your interstate trash!

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1645490

Follow-Up. MT 35 battery was dead again this morning 2/14/2019.

Went to Interstate Battery, 110 Airline Drive in Kenner LA 70062.

A very nice and efficient employee, Charles, checked my battery, indicated it was bad and replaced it within 10 minutes. Hopefully, this new battery will provide me with 5 years of service and peace of mind.

You May Also Like