Bought an 5 year interstate battery Oct 18. A month ago battery was dead.
Could not believe it was battery therefore brought it to a mechanic who checked charging system. A week later battery failed again. Returned to Firestone who allegedly checked the battery and said was good. 2 days ago at Havoline Oil Change battery was described as defective.
Retested with Interstate Battery tester: "Your battery performance has started to decline and may fail to start below 27*. Contacted online support and was told if battery tested good, warranty would not be honored no matter that it may fail within warranty period. What a crock???? Why would anyone be driving with a battery knowing it may fail!!!!!!!
POOR customer service and product support.
Will go back to diehards. Keep your interstate trash!
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.