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Contact International Paper Customer Service

International Paper Phone Numbers and Emails

Toll-Free Number:

  • (800) 678-8715
    Computershare
Call customer service
Send Message

Customer Service:

  • (901) 419-9000

General Info:

  • (901) 415-6326

Investors/ Franchasing:

  • (781) 575-2723
    International Shareholders

Media:

  • (901) 419-6397

International Paper Emails:

Legal
DMCA Inquiries, Privacy Inquiries
webfeedback@ipaper.com
info@ipaper.com
internationalpaper.comm@ipaper.com
media@ipaper.com
socialmedia@ipaper.com
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How to Contact International Paper?

Most Popular Number:

(800) 678-8715
Computershare
Total calls: 19 Last call: Feb 1, 2025
author avatar
PissedConsumer Reporter

Several methods are available to contact International Paper customer service. The toll-free company’s phone number to ask for general information is 1-800-678-8715. This International Paper contact number straightly connects to Computershare for shareholder and customer concerns. For specific concerns, International Paper customer service can be reached at 1-901-419-9000. For general information inquiries, the company’s phone number is 1-901-415-6326. Investors and franchising-related concerns can be directed to 1-781-575-2723, and the media department can be contacted at 1-901-419-6397. These lines assist with International Paper's products and services, which include packaging, paper, pulp, and recycling solutions.

International Paper customer service also allows contact by email. The company’s emails provide several contacts with different departments. DMCA-related inquiries or issues should be directed to ethics@ipaper.com. For privacy questions, customers should reach out to International Paper by email at my-privacy@ipaper.com. Other media inquiries may reach at media@ipaper.com or socialmedia@ipaper.com. You can reach the company at webfeedback@ipaper.com for general information or support services. To access general information about International Paper can be accessed through info@ipaper.com. For more support, drop your International Paper email at internationalpaper.comm@ipaper.com. The different customer service needs are attended to promptly and communicated.

The International Paper corporate office is at 6400 Poplar Ave., Memphis, Tennessee 38197, United States. This International Paper address is the company headquarters and central hub for major operations and customer communications. However, customers are welcome to meet an agent in person at the office. This address can also send mail to the company's customer service team.

There is online support from the International Paper website, which has sections for contacting the company concerning job opportunities, compliance-related issues, product safety sheets for media, and so much more. After clicking on the Contact Us sections, online forms are available for services being accessed by the customers, especially for different packaging solutions found in regions, such as paper pulp and recycling. Accessibility and convenience in solving complaints and accessing information on many services are assured. Customers can also see all the product safety data sheets and find local media contacts on the International Paper website.

International Paper Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call International Paper is 8006788715. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday. The average call time is 1 minute.

  • People call International Paper mainly because of request for information, return/ replace and employment.

View full overview ›
PissedConsumer Club

Contact Information

International Paper Website:

International Paper Help Center:

Corporate Office Address:

International Paper Company
6400 Poplar Ave.
Memphis, Tennessee 38197
United States

Fax:

+1(901) 419-6978

International Paper Rating Based on 2 Reviews

Rating details

2.0
more details
Value for money
Customer service

Rating stats

Rating trend

Summary of International Paper Customer Service Calls

35 TOTAL
CALLS
00:33 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call International Paper?

Request for Information Question:

  • “Talk to representatives please”
  • “Sales contact information”
  • “Applicant status”

Return/ Replace Question:

  • “Change address”
  • “Change of address”
  • “Address change”

Employment Question:

  • “W2”
  • “W-2 form”

Product/ Service Question:

  • “Products concern”
  • “Retired insurance benifit”
  • “Text alerts”

Website/ Application Question:

  • “My application”

Shipping and Delivery Question:

  • “I have not received the W2 reprint that was mailed out to me 3 weeks ago”

Other Question:

  • “I need a awards letter”
  • “To report a Death”
  • “Calling in sick”

Compare International Paper Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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