Intercity Buses Phone Numbers and Emails

Headquarters:

  • +649 583 5700
    Entrada Travel Group

North Island:

  • +649 583 5780
    Auckland & International
  • +646 835 4326
    Hawkes Bay
  • +647 348 0366
    Rotorua
  • +644 385 0520
    Wellington

Sales/ Reservations:

  • +6 480 022 2146
    FlexiPass
  • +6 480 033 9966
    TravelPass

South Island:

  • +643 365 1113
    Christchurch
  • +643 471 7143
    Dunedin
  • +643 442 4922
    Queenstown

Intercity Buses Emails:

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Intercity Buses Contact Information

Intercity Buses Website:

Intercity Buses Help Center:

Corporate Office Address:

InterCity Group (NZ) Ltd.
Level 1, Building A, The Millennium Centre, 600 Great South Rd.
Greenlane, Auckland 1051
New Zealand

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00AM-6:00PM


Mailing Address:

PO Box 26-601

Epsom, Auckland, New Zealand

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Intercity Buses Rating Based on 2 Reviews

Rating details

1.0
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Exchange, Refund and Cancellation Policy
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Summary of Intercity Buses Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
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About

Intercity Buses Terms of Service
For the safety and comfort of all Company's customers, InterCity restricts the size, type and quantity of luggage or other belongings which The User of Website can bring on to Intercity Buses's' buses, and reserves the right to refuse permission for The Client of Intercity Buses to bring any item onto Intercity Buses's' service. All luggage carried must be clearly labelled with the passenger's name, address, contact details and destination. InterCity luggage labels are available at InterCity ticketing agents. When connecting from one service to another, passengers are responsible for collecting their luggage and ensuring it is checked onto the next service. InterCity does not provide a luggage transfer service. The size, weight and number of luggage items that can be carried is specified below. If a passenger wishes to travel with more luggage than is permitted, or with oversize items, the item(s) may be refused if there is no available space.
To read more: https://www.intercity.co.nz/baggage-and-terms
Intercity Buses Privacy Policy
When Website mention "ICG", The Company, Intercity Buses or Intercity Buses's' in this privacy Policy, www.intercity.co.nz are referring to the relevant entity in the InterCity Group responsible for processing The User's data. Intercity Buses also use a network of independent agents and licensees when providing Company's services around the world. Please note that those agents and licenses are not covered by this Policy and Intercity Buses are not responsible for the privacy practices of any agent, licensee or other third party with whom The Client may transact before or at the same time as using Intercity Buses's' products or services. The User of company services are responsible for all actions taken with The Client's user name and password. Therefore The Company do not recommend that The User of Website disclose The Client's Pass password to any third parties. If The User of Website choose to share The Client's user name, password or The User's information with third parties to provide The Client of Intercity Buses additional services, The User are responsible for all actions taken with this information and therefore The Client should review that third party's privacy policy.
To read more: https://www.intercity.co.nz/privacy-policy
Intercity Buses FAQ
To read more: http://help.intercity.co.nz
Top Intercity Buses Services

Customer Care

Summary

Intercity Buses is New Zealand's largest transport network. It has been on the market of transportation services for over 30 years. The company operates New Zealand's largest coach transportation network under the country's premier coach networks of InterCity Coachlines and GreatSights New Zealand. InterCity CoachLines offers quality point to point bus transport on modern coaches at economic fares nationwide. GreatSights New Zealand provides premium coach services between major cities and to and from New Zealand's key tourist destinations. Together the combined networks of InterCity and GreatSights New Zealand connect to more than 700 destinations nationwide, with over 130 services every day. Transport in New Zealand is one of the main contributors to New Zealand's total carbon footprint, however most of it is generated by the use of cars and/or rental vehicles.

Intercity Buses reviews and complaints

Intercity Buses is ranked 108 out of 411 in Travel category

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