IntelliZoom - Not Pay after unusually long waiting period

I joined this panel a few months ago after reading some very good reviews about them I completed surveys expecting to be paid within a few days only to find out if they don't pay you to within 21 days excluding weekend days which equals 2 expecting to be paid within a few days only to find out if they don't pay you to within 21 days excluding weekend days which equals 27 days in total. Well if it's been over 27 days and I still have not been paid I have left the message after message I finally contacted user Zoom you have to use sometime to complete t h e i r surveys and spoke to someone who promised me he would get it to the right hands which of course I've yet to hear from that person if they exist I want my money from them they owe me about a total a $14 does it sound like a lot no normally to me it wouldn't be a lot like except for the fact that my boyfriend died of covid last January and left me with tons of bills which I did not know existence and not only that I have to feed myself return back to my business which I'm trying to start again because before he's attracted covid he began to get dementia as he was much older than me so I stopped working to take care of him I do these survey sites to supplement my income here lately I have run into sites that believe it is all right to make money off of me but the pay me anytime they get good and ready I could not take this anymore and this is the final how do they think that I would like to wait 27 days to be paid for something that they are making 10 times what their paying me for it I think it is unacceptable and immoral