Skip to content
  • Login

Contact IntelliRide Customer Service

IntelliRide Phone Numbers and Emails

Toll-Free Number:

  • (800) 367-5690
    HR Inquiries
Call customer service
Send Message

Customer Service:

  • (630) 571-7070
  • (240) 485-2117
  • (301) 674-3733
  • (800) 225-8880

Career:

  • (630) 382-1104

Health First Colorado Members:

  • (720) 302-0106
    Fax
  • (303) 398-2155
  • (970) 225-4850
  • (719) 766-4660
  • (720) 279-3830
  • (855) 489-4999

Ohana Health Plan Members:

  • (808) 237-2952
    Medical Facilities
  • (808) 441-5987
    Medical Facilities Fax
  • (866) 790-8858
    Reservations
  • (844) 603-6049
    Reservations
  • (866) 481-9699
    Ride Assist

Safety Dot Certification:

  • (630) 495-1298

Wellcare Of Nebraska Members:

  • (402) 401-6992
    Medical Facilities
  • (402) 934-8622
    Medical Facilities Fax
  • (402) 401-6999
    Reservations
  • (844) 531-3783
    Reservations
  • (402) 401-6998
    Reservations
  • (402) 401-6990
    Transportation Providers

IntelliRide Emails:

Business Customer Service
Become a supplier
Claims
Customer Service
General Info
Accounts Payable Department, Health First Colorado Members
Jobs/ Career
HR Inquiries, HR Inquiries
Media
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact IntelliRide?

Most Popular Number:

(800) 367-5690
HR Inquiries
Total calls: 17 Issues resolved: 2 Last call: Aug 6, 2024

IntelliRide manages non-medical and non-emergency medical transportation for members of Health First Colorado. Their toll-free helpline, 1-800-367-5690, is specified for HR inquiries. People seeking to discuss general issues and concerns with Intelliride customer service can dial 1-630-571-7070 or 1-240-485-2117 between office hours. The helplines, 1-301-674-3733 and 1-800-225-8880, are also available for similar purposes. Customers who want to discuss a concern with the Health First Colorado members can use the Intelliride phone number 1-303-398-2155 to call or message them. The company agent is also available at 1-970-225-4850 and 1-719-766-4660 to handle similar issues and concerns.

To contact the Ohana Health Plan members for inquiries related to medical facilities, the helpline is 1-808-237-2952. Customers can also use the fax number 1-808-441-5987 for the same purpose. For questions or issues regarding reservations, the helplines are 1-866-790-8858 and 1-844-603-6049. People needing help with ride issues can talk to the Intelliride customer service agent at 1-866-481-9699. The number 1-630-495-1298 is available for inquiries about Safety Dot Certification.

The company has also published four helplines to contact the Wellcare of Nebraska members for inquiries. If your purpose of contact is an issue related to medical facilities, 1-402-401-6992 is the number for that. For concerns regarding reservations, dial 1-402-401-6999 or 1-844-531-3783 between office hours. Lastly, the helpline, 1-402-401-6998, is also available to book or discuss reservations with the Wellcare of Nebraska members.

Multiple email addresses are available to contact the company agent for different inquiries. People seeking to discuss an issue with Intelliride customer service can express their concerns at interlliride@transdev.com. The email address claims.intelliride@transdev.com is available for claims. Individuals intending to get connected with the company as suppliers can send a request to supplier.diversity@transdev.com. Another email, bd@transdev.com, is also available for the same purpose.

For general information about the company and its policies, write to the company agent at infous@transdev.com. The email address us.corporateap@transdev.com is available for individuals to discuss their issues with the accounts payable department. People who want to connect to the Health First Colorado members can do so by writing to us.coclinicalcoordinator@transdev.com between office hours. Lastly, the email hr@transdev.com is available for HR inquiries. Individuals who want more details on the available contact options can visit the Intelliride website.

Customers seeking to contact the company online can visit the Intelliride website and scroll down to the bottom of the homepage to find their published phone numbers, email addresses, and policies. You can use these options to get information and assistance from the Intelliride customer service team. Using the website to contact is not recommended when discussing sensitive issues. For matters that can cause privacy issues if discussed online, customers can send a letter or visit the company headquarters at Transdev North America, Inc., 720 E. Butterfield Rd., Suite 300, Lombard, Illinois 60148, United States. That would ensure a better customer experience.

IntelliRide Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call IntelliRide is 8003675690. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Saturday. The average call time is 29 seconds.

  • Be prepared for the call as IntelliRide may ask you for the following information to identify you as a customer: social security number, customer id or phone number.

View full overview ›
PissedConsumer Club

Contact Information

IntelliRide Website:

IntelliRide Help Center:

Corporate Office Address:

Transdev North America, Inc
720 E. Butterfield Rd., Suite 300
Lombard, Illinois 60148
United States

IntelliRide Rating Based on 7 Reviews

Rating details

2.6
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of IntelliRide Customer Service Calls

24 TOTAL
CALLS
00:29 AVG CALL
DURATION
43% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call IntelliRide?

Payments and Charges Question:

  • “Patient billing status ciding”
  • “Mileage reimbursement, have not received anything for 5 months”
  • “Milleage reimbursement”

Staff Question:

  • “I have three medical trips to make for next and an automated service that my number was restricted. Therefore, I am unable to set my trips for my medical appointments. I am diagnosed with two autoimmune diseases and my medical appointments are essent”
  • “Very displeased with service”

Request for Information Question:

  • “Appointment”
  • “Trying to get transportation set up for my Doctors appointments”

Activation/ Cancellation Question:

  • “Cancel ride on Monday”

Other Question:

  • “Book ride”
  • “Sing up for ride”
  • “Medical transportation”

Compare IntelliRide To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Veyo
114 reviews
1.9
Bellmores Transportation
25 reviews
1.0
ModivCare
225 reviews
1.5
Write a review
Do you have something to say about IntelliRide? What happened? What can we help you with?
Submit review Don't show this popup