Intelius - Intellius

354 of 437 Intelius reviews

I too used Intellius for an email search, was charged the $1.95 to my cc as agreed.When I was looking at my statement on line, I noticed a charge for $19.95 from Intellius.

I called them and told them I had not agreed tot his, and I remembered I unchecked the box in the lower left part of there page. The gentleman I got was very nice, said the charge would be removed and he gave me a reference number if I had to call back, which I did not. In two days, my cc had been credited. I consider myself lucky, I guess if you catch it quickly, you can get it fixed easier.

The number I called was 1-877-974-1563. I hope you all have the same success I did.

Remember, look at your statement on line weekly to check for fraudulent charges.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Review category
Household Services
review #163341
Had an experience with Intelius? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
354 of 437 Intelius reviews

Dec 03, 2009 #91787

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

You were reading a complaint about Intelius.
Filing a new complaint about