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Original review updated by user May 30, 2021

A few months after Integrity Roofing shingled our roof water started leaking through the drywall in the ceiling of our garage. Tim said the water leak was because the windows were leaking.

He says he caulked around the windows. Water continued to leak through the drywall in the garage ceiling. I reach out to Tim several times over about 12 months. Finally, he called back a year later.

Again, we discussed the water leak and again Tim said it was the windows. The windows were caulked again by his contractors. Water was still leaking through the ceiling after caulking the windows for the second time. We got a second opinion from another roofing company.

It was discovered that Integrity Roofing installed the wrong flashing. The water was not directed away from that area of the roof. Also, the shingles were cut short, and they were curling/buckling which is called fish mouthing. The uneven pattern of the shingles developed moisture.

We had to remove all the caulking around the windows because the drain for the water was caulk shut.

The cost for the windows was $700. The cost for repairing the roof and ceiling in the garage was $850.

User's recommendation: Don't work with Integrity roofing.

Monetary Loss: $1500.

Preferred solution: Refund for work we had to take care of. .

Integrity Roofing of Omaha Pros: No pros.

Integrity Roofing of Omaha Cons: Poor work and customer service.

Location: 13975 Jaynes Street, Omaha, NE 68164

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