Instyler Australia - Instyler Max irons - inferior chinese imitations

1 of 1 Instyler Australia reviews

I paid $A 108 to an Australian website called Instyler Australia for the Max rotation iron.What arrived was from China judging from the Chinese writing all over the shipping document.

But the real problem is that it is cheap and nasty and looks and functions nothing like the iron advertised on this website. Wrong coloured LED light ( blue not orange), wrong power adaptor, no reverse rotation function and has a European not Australian power plug (cheap international adaptor included- how tacky).

This unit looks like a cheap knock-off that I would not pay $30!I have sent 4 complaint emails over 5 days and have had no response despite their on-line assurance that they reply withing 48 hours and my promise to complain to the ACCC if I don't hear back from them soon.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Website
Product or Service Quality
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
More

  • What I liked
      No items
  • What I disliked
    • Customer service email response time
    • Delivery of wrong and inferior items compared to website

Reason of review:
Not as described
Preferred solution:
Deliver product or service ordered
Monetary loss:
$108
Product or service
Instyler Max Iron
Review category
Shopping
review #953904 by

Author wants to be contacted by the company. Learn more

Had an experience with Instyler Australia? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1 of 1 Instyler Australia reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Instyler Australia.
Filing a new complaint about
×