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Contact Insteon Customer Service

How to Reach a Person at Insteon

Verified Contact Information

Toll-Free Number:

  • 1-866-243-8022
Call Now
Send Message

Customer Service:

  • 1-949-414-9166

Customer Service:

orders@insteon.com
Order Requests
support@insteon.com

General Info:

socialmedia@insteon.com
info@insteon.com

Insteon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Insteon Phone Number
1 (866) 243-8022
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Request for information, product/ service and account
View full overview

How to Contact Insteon?

The Insteon phone number, where you can connect with a representative of the company specializing in intelligent lighting and home automation, is (949) 414-9166. Call the mentioned line for product and technical assistance. When speaking with the support manager by phone, be prepared to share the product model number, order information, and other key details with their specialist. Ideally, prepare this information before dialing the mentioned support number. Careful preparation for the conversation helps the company representative to streamline the resolution process.

You can contact the company representative in writing by using one of the Insteon email addresses, depending on the type of your inquiry. If you need pre- or post-purchase product support, direct your questions to support@insteon.com. Order-related inquiries are handled at orders@insteon.com. To find out general information about the company, use the following Insteon contact: info@insteon.com.

The company does not publish the specific schedule for when Insteon help is available. You can find out the exact business hours by contacting the dedicated manager. Alternatively, you can call the company during standard business hours in California, which are typically from 9 a.m. to 5 p.m. PT. Applications submitted through email are typically answered on the next business day.

The Insteon support team is available for online assistance. To access all ways of digital communication, visit the official company website. Scroll to the bottom menu and click on “Contact”. On the page that opens in front of you, click on the “Contact us” or “Help” yellow button. In any case, a pop-up window opens. In it, fill out all the necessary fields. If you wish to connect with the Insteon customer service in writing directly, follow the “Support” hyperlink in the “Helpful links” block. Then, click on one of the email hyperlinks.

PissedConsumer Club

Contact Information

Insteon Website:

Insteon Help Center:

Corporate Office Address:

Insteon Technologies, LLC
4790 Irvine Blvd. Suite 105-665
Irvine, California 92620
United States

Why Customers Call Insteon?

Top Reasons of Customers Calls

  • Request for Information 32%
  • Customer Inquiries & Issues 32%
  • Product/ Service 18%
  • Account 9%
  • Activation/ Cancellation 5%
  • Return/ Replace 5%

Request for Information

32%
  • "Tech support"
  • "Help with rollover service"
  • "Want to know what insteon is"

Customer Inquiries & Issues

32%
  • "Pairing devices"
  • "Outside flood lights flashing"
  • "Switching ownership"

Product/ Service

18%
  • "Insteon not working at all"
  • "Cant connect hub"
  • "Leak detector"

Account

9%
  • "I can't get into my account"
  • "Can't log in"

Activation/ Cancellation

5%
  • "Need to subscribe our free period has expired"

Return/ Replace

5%
  • "Replace item"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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