Instacart Worst Company

2 of 3 Instacart reviews

I placed an order for groceries.I received confirmation.

Order never arrived. Spent hours, 5, on the phone. Excuses. Horrible!

Don't waste your time! No phone calls, no communication as to why the products were not delivered. No corporate available. Excuses.

No email. No last names. No supervisor. One did state food would arrive and promised to email me confirmation.

Never did. Then she was unavailable rest of the day. I called all day long. Spoke to Mark, Nicole, Chelsea, and manager, Azalia.

I was given every excuse in the world. They stated my account was fraud. My Credit card did not work so I switched. It worked.

By the end of the day I received an email about a dispute for $2.90 from 11/15/15 and it had not been resolved. Liars!

Then I was told they would not do business with me.Lies and deception.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Website
Customer service
Staff

Reason of review:
Poor customer service
Preferred solution:
Shut this company down. Spoke with Whole Foods. They are considering dropping them. Said they received numerous complaints.
Monetary loss:
$400
Product or service
Instacart Grocery Delivery
Review category
Delivery
review #783513 by

Author wants to be contacted by the company. Learn more

Had an experience with Instacart? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
2 of 3 Instacart reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Instacart.
Filing a new complaint about
×