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Contact Insomniac Events Customer Service

How to Reach a Person at Insomniac Events

Verified Contact Information

General Info:

  • 1-323-874-7020
Send Message

General Info:

info@insomniac.com

Legal:

privacy@livenation.com
Privacy Inquiries

Insomniac Events Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Insomniac Events Phone Number
1 (323) 874-7020
Average Calls duration
1 minute
Most Popular Insomniac Events Email Address
info@insomniac.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
79% phone, 21% email
Common Reasons for Contact
Request for information, payments and charges
View full overview

How to Contact Insomniac Events?

A single helpline is active to contact the Insomniac Events headquarters for general information and assistance. The number is 1-323-874-7020 and ensures efficient responses to user queries and concerns Monday through Friday between 10:00 AM and 5:00 PM PST. Calling the Insomniac Events phone number is best for urgent matters requiring immediate assistance. However, it might not always ensure effective solutions to client issues. If the agent cannot resolve the problem on the phone, meeting Insomniac Events customer service at the company headquarters is a better option.

Two Insomniac Events contact emails are currently available for consultation. Users seeking general information about the company's products and services can email info@insomniac.com. Those consulting the legal department for privacy issues and inquiries can submit their request via the Insomniac Events email privacy@livenation.com between business hours. Emailing the customer care team is best for information about events, regions, photos, music, videos, and shops. Those with other general complaints and feedback can also relay their thoughts via email. After reviewing their request, Insomniac Events customer service will take a few hours or days to respond.

Customers reluctant to discuss their issues and concerns online can consult the company headquarters, Insomniac Holdings, LLC, at 9441 WEST OLYMPIC BLVD, Beverly Hills, California 90212, United States, for better assistance. Those with general queries and concerns can visit the Insomniac Events address for help between business hours. If the issue is regarding privacy, it is better to consult the respective company office with an appointment. Insomniac Events customer service handles privacy issues and concerns by letter or in person at Live Nation Entertainment, Inc., 9348 Civic Center Drive, Beverly Hills, CA 90210, between business hours.

For online consultation, visit the Insomniac Events website and click Contact Us on the homepage to get directed to relevant options. Users with general customer service-related queries can fill out the relevant form by clicking General Questions on the Contact page. Those seeking to report site bugs or content updates can click Website Issues to submit the respective form for assistance. When completing the forms, users must provide their name, email address, issue category, subject, and order number (if applicable) for efficient assistance. The website also features direct links to download the Insomniac Events app from Google Play or the Apple App Store for customer convenience.

PissedConsumer Club

Contact Information

Insomniac Events Website:

Insomniac Events Help Center:

Corporate Office Address:

Insomniac Holdings, LLC
9441 WEST OLYMPIC BLVD
Beverly Hills, California 90212
United States

Other Info (opening hours):

Hours:

Monday-Friday 10:00-5:00pm


Mailing Address for Privacy Inquiries:

Live Nation Entertainment, Inc.

9348 Civic Center Drive

Beverly Hills, CA 90210

More contact details

Why Customers Call Insomniac Events?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 44%
  • Shipping and Delivery 8%
  • Payments and Charges 8%
  • Product/ Service 8%
  • Request for Information 8%
  • Activation/ Cancellation 4%
  • Refund 4%
  • Return/ Replace 4%
  • Staff 4%
  • Account 4%
  • Cards 4%

Customer Inquiries & Issues

44%
  • "Tickets lost"
  • "Lost and found"
  • "Tickets"

Shipping and Delivery

8%
  • "LOST PACKAGE"
  • "Haven't received my edc box"

Payments and Charges

8%
  • "Overcharged for upgrade GA tickets to VIP"
  • "Billed"

Product/ Service

8%
  • "Setting up an interview"
  • "File a complaint"

Request for Information

8%
  • "Questions about an event coming up"
  • "Request to reprocess my order for shuttle passes"

Activation/ Cancellation

4%
  • "Cancelation"

Refund

4%
  • "Refund yall charged me for 2 extra tickets that I never purchased"

Return/ Replace

4%
  • "I need a replacement for my stolen ga + passes"

Staff

4%
  • "services rendered, requesting payment"

Account

4%
  • "Redeem code"

Cards

4%
  • "Lost card"

Compare Insomniac Events Customer Service To

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Frequently Asked Questions

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