Customer Inquiries & Issues
36%- "I want to ask if they can run this past weeks selection of cookies again"
- "Horrible experience"
- "Waiting in store for 20 minutes not addresses stated please wait several customers left that were in line"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Insomnia Cookies Phone Number | 1 (877) 632-6654 |
| Average Calls duration | 1 minute |
| Most Popular Insomnia Cookies Email Address | customerservice@insomniacookies.com |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Contact Method Distribution | 65% phone, 35% email |
| Common Reasons for Contact | Refund, staff and product/ service |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.