Contact Insight Cable Customer Service
Insight Cable Phone Numbers and Emails
Toll-Free Number:
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(800) 686-2200Columbus, OH
Customer Service:
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(270) 782-0903Bowling Green, KY
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(614) 236-1200Columbus, OH
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(859) 431-0300Covington, KY
Insight Cable Emails:
Contact Information
Corporate Office Address:
Fax:
Summary of Insight Cable Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Insight Cable?
Cards Question:
- “For card”
- “Forgot my pin”
- “All my money gone off my card”
Staff Question:
- “Get home service”
- “New service”
- “No service”
Account Question:
- “I cant log in to my account”
- “Check balance”
- “Account default”
Request for Information Question:
- “Don't remember the number that I used to set up my card”
- “About my dispute”
- “About my direct deposit”
Payments and Charges Question:
- “Transaction”
- “Change debit card number I pay my internet”
Product/ Service Question:
- “Dvr not working”
Activation/ Cancellation Question:
- “Activate card”
Other Question:
- “My tree fell and your line will snap”
- “Need cable television fixed”
- “Update my information”
About
Insight Cable is the nationally recognized local cable company, that offers high speed internet access, analog and digital video, broadband Internet, voice telephone services. Insight Cable is at the forefront of the cable industry in delivering leading-edge technology - digital video, high-speed internet, HDTV, DVR etc. Insight is currently the ninth largest cable operator in the United States with 760,000 subscribers. Insight Cable has the proud reputation for high quality services for over 25 years in Indiana, Kentucky, and Ohio states. Insight Cable is the property of Time Warner Cable since August 13, 2011.
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