Contact Inland Empire Health Plan Customer Service

IEHP offers multiple IEHP mailing addresses, depending on the department you have to contact. If you want to get the support team for general queries and information, the IEHP address for the corporate office is Inland Empire Health Plan 10801 Sixth Street, Suite #120, Rancho Cucamonga, California 91730, United States. For sending general correspondence, IEHP mailing address is P.O. Box 1800 Rancho Cucamonga, CA 91729-1800. If you have to mail regarding claims for IEHP direct members, the address is P.O. Box 4349 Rancho Cucamonga, CA 91729-1800. Last, for claims appeals and disputes, the appropriate mailing address for IEHP direct members is P.O. Box 4319 Rancho Cucamonga, CA 91729-1800.

IEHP is committed to providing great IEHP 24 hours to its customers. The 24/7 service is available only for medical advice after-hours, and customers have to dial the IEHP 24-hour nurse advice line at 1-888-244-4347 or 711 (TTY). This is the only IEHP 24-hour service offered by Inland Empire Health Plan. For any other queries related to mental health, stress, or grief, IEHP hours start at 8:00 AM and end at 5:00 PM PST, Monday through Friday. If you are a customer with hearing impairment calling for the same reason, dial 1-800-718-4347 during the scheduled operational hours. The direct call service is unavailable on the weekends. Feel free to contact IEHP customer service during these hours and have your queries resolved.