Ingo Money - Tried to open account and was called fraudulent!
I recently opened a prepaid card with netspend. You can use the card and use mobile check deposit to load funds.
I tried to deposit a payroll check that was printed and the app dinged it as fraud and said it was outside the security parameters or something and was closing my account immediately. I have other prepaid cards but they all use Ingo so it's impossible to use one of these cards for anything. I refuse to use any card that is associated with this awful company. No one at customer service answers the phone and when they finally did, all they said was that I deposited a fraudulent check.
I tried to explain that it was a paytoll check and they could call the company for verification but the call was conveniently disconnected in the middle of my explaining that. I'd like my information removed as fraudulent
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Ingo Money Cons: Not being able to use the card at all, No offered alternatives or ways to fix the situation.
Location: 623 Holcomb Bridge Rd, Roswell, GA 30076, USA
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