Three department-specific helplines are active to consult the InfoTracer customer service for different purposes. The toll-free number, 1-800-791-1427, can be used to call or message the agents for general inquiries and assistance. Those consulting the business customer service team for relevant issues and concerns can dial 1-855-938-2140 during working hours. The InfoTracer phone number, 1-844-777-0503, is active for legal and privacy inquiries.
Like the published helpline, the company has specified emails for different departments. Customers with accessibility concerns can use accessibility@infotracer.com to reach the relevant agent. The InfoTracer contact email support@infotracer.com is available to discuss general issues and complaints with the business agents. Those requesting information about scholarships can write to scholarships@infotracer.com. Lastly, privacy@infotracer.com is InfoTracer's email for legal and privacy inquiries. Emailing the agent is best for general and non-urgent issues. However, sharing personal and sensitive information might be unsafe and should not be done via online means.
The company agents are available 24 hours a day, seven days a week. That means clients can reach InfoTracer customer service for assistance at any time. However, the efficiency of responses can depend on the complexity of the issue and the means. Therefore, provide all the relevant details when submitting the request. Those seeking to visit the company headquarters can make a prior appointment and arrive at InfoTracer, 227 Lewis Wharf, Boston, Massachusetts 02110, United States, at the agreed time. That would ensure efficient assistance and a seamless experience.
To reach InfoTracer customer service online, visit the company website and click Contact Us to be directed to an online form. Once there, provide all the required information, including your full name, email address, order number, subject of concern, and message. After reviewing your request, the company agent will respond with an efficient solution to your problem within working hours. The website also features plenty of information about its services and policies to benefit those with general queries and concerns.
