Infinix Mobile Phone Numbers and Emails

Customer Service:

  • +861 800 419 0525

Infinix Mobile Emails:

Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
Technical Support
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Infinix Mobile Contact Information

Infinix Mobile Website:

Infinix Mobile Online Chat:

Corporate Office Address:

17th Floor, Desay Building, No.9789 Shen Nan Road, Hi-Tech Park,Nanshan District
Shenzhen, Guangdong
China
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Infinix Mobile Rating Based on 3 Reviews

Rating details

1.4
more details
Exchange, Refund and Cancellation Policy
Reliability
Price Affordability
Advertised vs Delivered

Rating stats

Rating trend

Summary of Infinix Mobile Customer Service Calls

44 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Infinix Mobile Customer Service?

Product/ Service Question:

  • “Not network”
  • “About system update”
  • “Bought a fake infinix”

Payments and Charges Question:

  • “Mera infinix hot 10 KA charger bahut hit ho jata h”

Other Question:

  • “The phone turns off repeatedly”
  • “Camera problem”
  • “Internet use karte duran agar incoming call ay tu numbr masroof show hata he”

About

Infinix Mobile Warranty
INFINIX warrants the INFINIX-branded product and accessories ("INFINIX Product") against defects in materials and workmanship when used normally in accordance with INFINIX's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). INFINIX's published guidelines include but are not limited to information contained in technical specifications, user manuals and service information. Manufacturers, suppliers, or publishers, other than INFINIX, may provide their own warranties to The Client - please contact them for further information. Before submitting The Customer's INFINIX Product for warranty service The User of Website should maintain a separate backup copy of the contents of its storage media, remove all personal information that The User of company services want to protect and disable all security passwords. During warranty service the contents of the storage media will be deleted and reformatted.
To read more: http://www.infinixmobility.com/care/limited-warranty
Infinix Mobile Terms of Service
The Client's use of this web site constitutes The User's agreement to be bound by these Terms of Use. These Terms of Use (the "Terms") are applied between The User and Infinix Inc., including its subsidiaries and affiliates ("Infinix", Website or Infinix Mobile's'), to the fullest extent permitted by law, particularly with regard to the access to or use of the official website located at http://infinixmobility.com/ (the "Site"). Website remind The User of company services that before The Client access or use the Site, please carefully read and understand these Terms. If The User of company services do not accept these Terms, The Client shall not access or use the Site. The Customer may be subject to additional terms or conditions that are incorporated in these Terms by reference while The User use particular features of the Site or download materials from the Site, which requires The Client to abide by these additional terms or conditions.
To read more: http://www.infinixmobility.com/terms-of-use
Infinix Mobile Privacy Policy
This Privacy Policy describes how Infinix, including its subsidiaries and affiliates ("Infinix," Website" The Company" Company's) collect, process, use, share, disclose, store, retain, and protect The Client's information. It is significant that The User of Website read and understand the Privacy Policy since The Client use Company's services, The User of company services will be deemed to have accepted the practices mentioned in the Privacy Policy. If The Customer are not satisfied with the practices described in the Privacy Policy, The User should not use Company's Services. If The Client purchase services or products from The Company Website may also collect order number, transaction history, date/time of purchase, product information and error logs, refund history, credit and debit card information or other payment information, bank account information, the precise or approximate geo-location of The Customer's product, refund and repair information relating to The User's product, comments or feedback regarding the products or services, and other non-public information. The Company may store any information The Customer provide Website with information gathered from other sources, including the social accounts that The Client of Infinix Mobile choose to associate with The User's use of the services, or with information Infinix Mobile receive from other companies.
To read more: http://www.infinixmobility.com/privacy-policy
Infinix Mobile FAQ
Cannot dial after installing Skype. Cannot dial after activating data. Cannot add new contacts to phone book or view phone book. How to copy contacts to another phone. Copy contacts to SIM card- Insert sim card to the new phones-Copy contacts from sim card to the phone. Phone cannot show recent calls. The phone shows call barring when dialing. How to restore lost contact. If the contacts were backed up by phone or any third party apps(like Easy Backup & Restore app) before, it can be restored directly; Otherwise, they cannot be restored. Call ended or hanged up automatically. Cannot answer / receive new incoming calls. The phone says "android process stops" when saving contacts. Phone vibrates when the call comes or call ends. When calling, one cannot hear the voice of the caller unless it's on speaker.
To read more: http://www.infinixmobility.com/care/faq
Infinix Mobile reviews and complaints

Infinix Mobile is ranked 489 out of 1708 in Telecommunications category

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