The company has established a customer service helpline at 1-317-635-3344 for general issues and inquiries. Clients consulting for certification appointments can call 1-317-614-9260 between business hours. IndyGo's phone number, 1-317-917-8747, is active for cancellations and reservations. Those with accessibility concerns can use 1-317-917-8758 to seek assistance from the relevant agent. For fundraising and donations, contact the IndyGo office at 1-317-909-6854. Lastly, 1-317-635-2100 is the helpline to consult the company headquarters for information and help. When calling the customer service team, provide all the required details about the issue to ensure better assistance.
IndyGo customer service handles client concerns via three emails. Users consulting claims can email eeocomplaints@indygo.net during business hours. For fundraising and donations, contact the IndyGo Foundation at foundation@indygo.net. The email careers@indygo.net is available to submit job applications and inquire about fresh career opportunities in the company. Emails are generally responded to within a few hours or days. However, users can ensure effective solutions to their problems by elaborating on them as much as possible.
Customers reluctant to discuss their queries and concerns online can visit the IndyGo headquarters for better assistance. The address is IndyGo, 1501 W. Washington St., Indianapolis, Indiana 46222, United States. When arriving at the corporate office, it's best to call the agent to book an appointment in the relevant department beforehand for convenience. Those unable to consult in person can send a letter to the IndyGo address and expect their issues to be resolved within a few days to a week.
Clients consulting the agents for general information and assistance can reach out Monday through Friday between 6:00 AM and 7:00 PM. IndyGo customer service is also available on weekends, from 7:00 AM to 4:00 PM. The company has also specified the CTC hours of operation, which are between 5:00 PM and midnight, from Monday to Saturday. Those consulting on Sunday can reach out between 6:00 AM and 9:00 PM for efficient assistance. Lastly, IndyGo's hours of operation for the Care Center Desk are between 8:00 AM and 6:00 PM on weekdays. Customers can also find the agents on Saturday between 9:00 AM and noon.
The IndyGo website is the company's official online platform, offering a wealth of information and contact options. Users who intend to consult with business agents online can click 'Contact Us' on the home screen to find the published helplines, emails, and physical addresses for different departments. Use one of these options to reach out between the specified hours for efficient assistance. Those consulting IndyGo customer service for feedback and comments can complete the form at the bottom of the same page. When doing so, you must fill out all the required details regarding the comment and submit the request during IndyGo hours.
