Users seeking to contact the company agents for general queries and concerns can dial the toll-free residential customer service line, 1-888-261-8222. The Indianapolis Power and Light phone numbers 1-317-261-8222 and 1-317-261-8300 are also active to request information and help. Those who want to report light outages can dial the hotline, 1-317-261-8111, day and night for immediate assistance. To contact Indianapolis Power and Light customer service for business inquiries, call 1-317-261-8444. Hearing-impaired individuals seeking general information about the company can use 1-800-743-3333 to call or message the relevant department.
Customers can use one of the five official emails to reach out for different purposes. For general claims, ipldamageclaims@aes.com is the email address. Those requesting help with a specific issue or concern can write to customerservices@aes.com. The Indianapolis Power and Light contact email publicaffairs.ipl@aes.com is available to request general information about public affairs. Consumers with legal and privacy inquiries can use globalcybersecurity@aes.com to submit a request to the relevant department.
Indianapolis Power And Light is in the United States at 2102 N. Illinois Street, Indianapolis, Indiana 46202-1330. Customers with critical issues and complaints can visit the company headquarters with a prior appointment and between business hours. You can also mail similar concerns to the Indianapolis Power and Light address, One Monument Circle, P.O. Box 1595, Indianapolis, Indiana 46206-1595. However, it can take a few days or weeks for the problem to be resolved and is not ideal for urgent matters.
Indianapolis Power and Light customer service is available Monday through Friday between 8:00 AM and 5:00 PM. While the company offices are closed on weekends, users can still email their queries and concerns and expect a response on working days. Those consulting to report light outages can reach out 24/7 for immediate assistance. If reaching out for a general query, benefit from the featured information on the official website.
To reach the business agents online, visit the company website and click Contact Us to find the published helplines, emails, and postal addresses for different departments. Customers can also complete the Indianapolis Power and Light contact form by providing all the required details and submitting the request between business hours. That would relay their concern to the respective department via email and ensure an efficient response.
