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Contact Independent Bank Customer Service

How to Reach a Person at Independent Bank

Verified Contact Information

Toll-Free Number:

  • 1-888-300-3193
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Customer Service:

  • 1-989-662-4403
    Auburn, Michigan
  • 1-989-269-6471
    Auburn, Michigan
  • 1-989-684-6021
    Bay City, Michigan
  • 1-989-892-3511
    Bay City, Michigan
  • 1-616-794-0600
    Belding, Michigan
  • 1-269-763-9424
    Bellevue, Michigan
  • 1-248-647-5900
    Beverly Hills, Michigan
  • 1-231-796-5865
    Big Rapids, Michigan
  • 1-810-819-8005
    Brighton, Michigan
  • 1-989-673-5656
    Caro, Michigan
  • 1-989-584-3118
    Carson City, Michigan
  • 1-989-856-2225
    Caseville, Michigan
  • 1-989-872-2105
    Cass City, Michigan
  • 1-616-696-0050
    Cedar Springs, Michigan
  • 1-517-543-4994
    Charlotte, Michigan
  • 1-800-575-5534
    TDD/TTY
  • 1-800-530-3719
    TreasuryONE Support
  • 1-800-355-0641

Investors/ Franchising:

  • 1-616-527-5820

Independent Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Independent Bank Phone Number
1 (888) 300-3193
Average Calls duration
25 seconds
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Cards and product/ service
View full overview

How to Contact Independent Bank Customer Service?

The customer service Independent Bank phone number is 1-800-355-0641. You can reach out to this number for any banking inquiries or concerns. The customer service team is well-equipped to handle a variety of questions related to accounts, transactions, services, and more. Please have your account details ready for faster service. Reach the Independent Bank hours from 8:00 AM to 8:00 PM EST. Remember that on Saturdays, the support service is available only until 5:00 PM EST. On Sundays, the customer support department is closed.

Independent Bank customer service offers the ability to contact customer support directly. You can navigate to the "Contact Us" or "Help" section within the app. Here, there is an option to send a secure message detailing your issue or query. The customer support team typically responds within one business day. Remember, never share sensitive information like passwords through messages. The company provides a separate Independent Bank app “ONE Wallet Online Banking”. It's through this app that you can use the live chat feature. It's not available around the clock.

Independent Bank's general business hours are Monday through Friday, from 9:00 AM to 5:00 PM local time. However, hours can vary between branches and for different services. It's recommended to check the specific hours for your local branch online or by calling ahead. Please note that these hours are subject to change during holidays. When it comes to Independent Bank customer support, their working hours are longer. Typically, on non-weekend days, customer support operates until 8:00 in the evening. On Saturdays, it's until 5:00 in the evening.

The corporate office Bank Independent locations are at 5050 Poplar Avenue, Memphis, TN 38157. This location houses the bank's administrative and executive operations. Please note that normal banking services may not be available there. For branch services, it's best to visit a local Independent Bank branch. There you also can contact their Independent Bank customer support. Generally, the corporate office is used for the bank's internal administrative processes. They may also see you there to address customer issues that are not directly related to basic banking services. If you have significant problems that can only be resolved there, you may be referred to the main branch.

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Contact Information

Independent Bank Website:

Independent Bank Help Center:

Corporate Office Address:

Independent Bank
4200 East Beltline
Grand Rapids, Michigan 49525
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 8:00am - 6:00pm


Other Locations:

129 Lansing St. Charlotte,

Michigan 48813,

United States


404 Perry Ave., Suite A,

Big Rapids,

Michigan 49307,

United States


1004 W. Midland Road,

Auburn,

Michigan 48611,

United States

More contact details

Why Customers Call Independent Bank?

Top Reasons of Customers Calls

  • Cards 67%
  • Product/ Service 33%

Cards

67%
  • "I need use my card n I can't use it I need released"
  • "stolen card"

Product/ Service

33%
  • "Problem with outstanding paid invoice"

Compare Independent Bank Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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