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Original review updated by user Dec 17, 2021

Inchcape BMW of Reading UK deceived me when I booked in my car for service over the phone. I asked if the service was free, they said yes so i assumed I had a service pack on my car.

After my car was serviced on the day I was told I had to pay for the service.

£486.00 for a brake fluid flush and cabin filter change.

It should cost around £230.00

I did not get the washer fluid topped up, or get my so-called health check video emailed to me.

The service personnel who took my money was trying to charge me for a tire repair kit as mine was missing.

Idiots did not even open the boot. If they did, they would have seen it there.

Absolutely abysmal service and lack of integrity from a company that is representing BMW

Inchcape BMW Reading.

Avoid or risk getting ripped off for a service that costs just over £200 from most other BMW dealers in the UK

My charge £486.00

Other Facebook i3 owners invoices are much cheaper, one was even with REX engine service!

Unfortunately have to leave at least one star otherwise I choose 0 stars

Monetary Loss: $286.

Preferred solution: Price reduction.

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