The company has published a single customer service helpline, 1-510-595-6683, for various purposes, including order modifications, delivery concerns, billing inquiries, and account management. Clients seeking to provide product quality feedback or request help with subscription adjustments, and missing or incorrect items can dial the Imperfect Foods phone number for quick responses during business hours. However, it might not always be the most feasible option, especially in complex and sensitive cases. Users with such concerns must visit the Imperfect Foods address for better assistance.
Consumers can use one of the three published emails for consultation depending on the nature of their issue. Farmers and producers can reach Imperfect Foods customer service for inquiries and assistance at gooditems@imperfectfoods.com. For clients other than that, imperfectproduce@gmail.com is the email for customer service. Those intending to submit job applications or get information about fresh career opportunities in the company can email hiring@imperfectfoods.com.
The Imperfect Foods headquarters is in the United States at 1616 Donner Ave. San Francisco, California 94124. Clients seeking to discuss complex and sensitive issues with the agents can arrive at this address with an appointment between business hours. After hearing them, Imperfect Foods customer service will resolve their problem while ensuring it never arises again. A letter to the corporate office is also an option for safe communication and better assistance.
To contact the company agents via the Imperfect Foods website, click the chat icon in the bottom right corner of its homepage. Reaching out on weekdays between 9:00 AM and 5:00 PM PST will ensure efficient responses from the customer service team. Those consulting after hours can seek assistance from the chatbot, Clementine, which can answer the most common questions. Those unable to resolve their problems like that can provide their name and email for a follow-up from the Imperfect Foods customer service agents. Alternatively, they can complete the online form by providing all the required details and expect an email from the agent within working hours. Users can also explore the knowledge base on the website or find their answers in the FAQs section.
