Contact Impact Customer Service

If your question is not urgent, you can contact the company via email. Impact email address for the website accessibility issues is accessibility@impact.com. If you are a publisher seeking support, drop a line at publisher.growth@impact.com. Would you like to get in touch with the sales department? Do you want to schedule a sales call? Shoot a note at sales@impact.com, and one of the sales representatives will be in touch with you.
Are you looking for a job? Are you thinking about joining the Impact team? Send your career inquiry to careers@impact.com to contact the HR department.

Impact headquarters is located in Santa Barbara. Impact address for the head office is 223 E. De La Guerra Street, Santa Barbara, California 93101, United States. Direct your letters to this address if you need to contact the company via regular mail. In case of urgent issues it’s recommended to send an email or to call.
Besides its head office, the company also has branches in New York, Columbus, Seattle, and San Francisco.

Impact customer support department operates during normal business hours. Support agents can be reached via phone, email, and live chat. The usual Impact hours of operation may change during the holiday season, and you can get more details about the schedule updates by contacting the support team.

To connect with a support representative via the Impact live chat please click the message icon in the lower right corner of the screen and choose the “Customer Support” option from the list. Please note that you need to be logged in to your account and have the live chat option enabled to proceed. If you use Impact live chat outside its business hours, you can submit a support ticket instead.