Impact Guns Phone Numbers and Emails

Toll-Free Number:

  • (800) 917-7137

Customer Service:

  • (208) 321-1288
    Boise
  • (801) 999-1903
    Ogden
  • (801) 999-1904
    South Salt Lake City

General Info:

  • (801) 393-2474

Impact Guns Email:

Sales/ Reservations
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Impact Guns Contact Information

Impact Guns Website:

Impact Guns Help Center:

Corporate Office Address:

Impact Guns
2710 S 1900 W
Ogden, Utah 84401
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 10:00 am - 7:00 pm

Sunday: Closed


Additional Faxes:

South Salt Lake City: +1 (801) 931-2126

Boise: +1 (208) 321-1291


Additional Addresses:


11655 W Executive Drive,

Boise, ID 83713, US


285 W 2100 S,

Salt Lake City, UT 84115, US

Fax:

+1 (801) 393-2476
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Impact Guns Rating Based on 5 Reviews

Rating details

1.5
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered

Rating stats

Rating trend

Summary of Impact Guns Customer Service Calls

43 TOTAL
CALLS
01:06 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Impact Guns Customer Service?

Shipping and Delivery Question:

  • “Delivery issues”
  • “Order hasn't shipped”
  • “Waiting for package delivery”

Return/ Replace Question:

  • “Return info”

Staff Question:

  • “To talk to customer service”

Request for Information Question:

  • “Inquiring about a firearm.”

Product/ Service Question:

  • “I purchased a gun from you all a few years ago and the paperwork for the gun was stolen out of my vehicle I am contacting you all to get some paperwork showing that I purchased a gun”
  • “I thing i ordered a gun fron u thats out of stock”

Activation/ Cancellation Question:

  • “Tried to cancel order but error came up so they said call customer service”
  • “Cancel backorder”

Refund Question:

  • “Refund”

Cards Question:

  • “Can’t use my gift card”

Payments and Charges Question:

  • “First responder discount”

Other Question:

  • “Product info”
  • “Problem with my order”
  • “Serial#”

About

Impact Guns Return Policy
To read more: https://www.impactguns.com/returns/
Impact Guns Delivery Policy
To read more: https://www.impactguns.com/ship-delivery-times/
Impact Guns Warranty
At Impact Guns, The Client's satisfaction is Company's commitment. This warranty applies only to the original purchaser. If the firearm cannot be repaired, and no replacement is available, Website will offer The User a similar item (to be solely determined by Impact Guns) at no charge. This warranty applies to new guns only. Internet/Mail Order Customers:The Lifetime Gun Warranty applies only to firearms and does not apply to stun guns and other electronic devices. Customer must pay any costs associated with sending the firearm to Impact Guns for repair or replacement. Insured shipping is recommended. If a firearm is repaired, the firearm may be returned directly to the customer if it was sent from the customer's address. If a firearm is replaced, the customer must take delivery from a licensed FFL dealer. The customer may have additional charges, such as transfer fees and background check fees, if the gun must be replaced and resent to a dealer.
To read more: https://www.impactguns.com/lifetime-gun-warranty/
Impact Guns Terms of Service
The Impact Guns website at www.impactguns.com (the "Site") is a copyrighted work belonging to Impact Guns. Impact Guns grants The Customer the right to use the Site for the limited purpose of placing orders for product. Orders placed on the site or by phone, as well as any other information that The Customer provide either on the Site or via another method, are subject to the "Terms of Service" as listed, below. Subject to these Terms of Service, Impact Guns grants The Client a limited, royalty-free license to view the materials contained on the Site (the "Materials") for personal use. The User are not granted any right to use Impact Guns trademarks, logos, trade dress (including without limitation the layout of the Site) or other marks, and all such items shall remain the exclusive property of Impact Guns. Impact Guns reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any part thereof with or without notice.
To read more: https://www.impactguns.com/terms-of-service/
Impact Guns Privacy Policy
At Impact Guns The Company are committed to protecting the privacy of Company's customers and users of Impact Guns's' website located at www.impactguns.com (the "Site") . This privacy policy ("Privacy Policy") gives The Client of Impact Guns details of Company's privacy practices, including (a) what information The Company collect about The User of company services when The User of Website use the Site; (b) how the information will be used or disclosed; and (c) The User's rights with respect to Impact Guns's' collection and use of The Client's data. Website may modify these policies from time to time and will provide notice of any major changes by posting such notice on the Site. Transaction Information: The Company may ask The Client of Impact Guns to provide Impact Guns with personal information on a voluntary basis in certain areas of the Site, and The Customer will be required to provide personal information when The Client make purchases on the Site. The kinds of personal information that www.impactguns.com may request may include The Client's name, address, email address, telephone number, fax number, credit card information, and information about The Customer's interests in and use of various products, programs, and services.
To read more: https://www.impactguns.com/privacy-policy/
Impact Guns FAQ
Any business selling firearms is required by law to hold an FFL. An "FFL" is a Federal Firearm License. All firearms sold to customers online must be delivered to a local FFL holder who will help the customer perform a background check. There are over 60,000 FFL holders across the country. Don't worry, The company has worked with tens of thousands of dealers across the country. Use Company's FFL finder here to select an FFL holder in The User's area. The Company recommend checking with The User's FFL prior to ordering to ensure that they are willing to accept the transfer. Impact Guns is the gun shop for all The Customer's shooting needs. www.impactguns.com offer a wide selection of firearms, including: handguns, shotguns, rifles, ammunition, rifle scopes and optics, as well as collectible machine guns and other NFA/Class 3 guns. Impact also services the needs of law enforcement and military with Company's wide variety of tactical weapons and accessories.
To read more: https://www.impactguns.com/help-faqs/
Impact Guns Pros and Cons

Cons: Zero customer service, Customer service and shipping dept

Summary

Impact Guns is a popular shop, specializing on guns and shooting accessories. There is a great assortment of rifles, guns, ammunition, firearms, handguns, optics and other many essentials. This organization was founded in 1997, when 3 avid shooters have decided to create the store. In order to attract new clients, Impact Guns offers lifetime warranty. This allows them become trusted company and increase the list of returning customers. The store accepts: Visa, Mastercard, Discover and Amex. For shipping, they use Fedex and Postal services. More information and feedbacks about this firm, people can find from profiles in social networks.

Impact Guns reviews and complaints

Impact Guns is ranked 72 out of 212 in Weapons category

Area Served

USA

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