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Contact Illinois Secretary Of State Customer Service

Illinois Secretary Of State Phone Numbers and Emails

Toll-Free Number:

  • (800) 252-8980
Call customer service

Customer Service:

  • (888) 261-5280
    Driver/Seniors
  • (888) 261-5238
    Drivers
  • (888) 261-7861
    Library (TBBS)
  • (888) 261-2709
    Library Info Line
  • (217) 785-3000
    Outside Illinois
  • (888) 261-5112
    Personnel
  • (866) 545-9609
    Renewal Number
  • (888) 261-7864
    Vehicles

Illinois Secretary Of State Email:

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Illinois Secretary Of State Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Illinois Secretary Of State Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Illinois Secretary Of State is 8002528980. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 1 minute.

  • People call Illinois Secretary Of State mainly because of request for information, activation/ cancellation, shipping and delivery.

View full overview ›

How to Contact Illinois Secretary Of State?

Most Popular Number:

(800) 252-8980
Total calls: 35 Last call: Sep 23, 2025

To seek the Illinois Secretary of State's help via phone, use one of the following helplines. Clients with general queries and complaints can reach out via the toll-free number 1-800-252-8980 during office hours. Drivers or seniors seeking to consult the customer care team can dial 1-888-261-5280 or 1-888-261-5238 for information and help. The Illinois Secretary of State contact number, 1-888-261-7861, is active to consult its library for inquiries. Users can also call the library info line, 1-888-261-2709, for quick responses between business hours. Those outside of Illinois can contact via 1-217-785-3000 for information and assistance. The Illinois Secretary of State phone number, 1-888-261-5112, is active for its personnel for queries and complaints. Consumers with renewal requests can reach out via 1-866-545-9609. Lastly, 1-888-261-7864 is the helpline for inquiries and assistance with vehicle issues. To ensure efficient responses, reach out between the Illinois Secretary of State business hours.

Unlike the Illinois Secretary of State customer service numbers, the company has no official email. Clients consulting for driver's license suspensions, revocations, or any other loss of driving privileges can use the Illinois Secretary of State email adminhearings@ilsos.gov to reach the relevant department for help. Those with other queries and concerns can call the relevant department for efficient assistance. If the issue is complex and difficult to resolve over the phone, visit the Illinois Secretary of State office for help.

The address of the Illinois Secretary of State's corporate office is 213 State Capitol, Springfield, Illinois 62756, United States. Users unable to resolve their problems online or those reluctant to discuss their concerns via call or email can visit the Illinois Secretary of State headquarters for a better experience. Customers can also send a letter to the company agents for information and help. However, it can take several days or weeks for their issue to be addressed, which is not feasible for urgent matters.

The Illinois Secretary of State's hours of operation are between 7:30 AM and 5:00 PM on weekdays. Users can also consult the company offices on Saturdays between 7:30 AM and 12:00 PM for efficient assistance. However, some facilities might have different hours, and one must confirm the working schedule for the specific department when seeking the Illinois Secretary of State's help.

To reach the company agent via the Illinois Secretary of State website, open it in your browser and click Contact Us on the homepage. That will direct you to an online form for general inquiries, reporting errors, technical assistance, and providing feedback about the platform. Complete the form by providing all the required information and submit the request between the Illinois Secretary of State's business hours. Users with general queries can also consult the FAQs page for self-help.

PissedConsumer Club

Contact Information

Illinois Secretary Of State Website:

Illinois Secretary Of State Help Center:

Corporate Office Address:

Illinois Secretary Of State
213 State Capitol
Springfield, Illinois 62756
United States

Illinois Secretary Of State Rating Based on 4 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Price Affordability
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Rating stats

Rating trend

Summary of Illinois Secretary Of State Customer Service Calls

62 TOTAL
CALLS
01:25 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Illinois Secretary Of State?

Request for Information Question:

  • “Status of Drivers license”
  • “Driver's license status”
  • “To see status of my disability card”

Shipping and Delivery Question:

  • “H haven't received my license I applied for online”
  • “I applied online for my driver's license and I haven't received it yet it's been about 4 weeks”
  • “I did not receive my DL by mail. Renew”

Activation/ Cancellation Question:

  • “Renewal of Drivers license”

Account Question:

  • “Driving privileges active”

Product/ Service Question:

  • “Información sobre la fecha de expiración”

Cards Question:

  • “Handicap placard”

Payments and Charges Question:

  • “For discount”

Other Question:

  • “Husband received email saying he will lose his license if he doesn’t pay a certain fee”
  • “I need a duplicate Id”
  • “When are my license plates are arriving?”

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