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Contact Ikon Pass Customer Service

How to Reach a Person at Ikon Pass

Verified Contact Information

Toll-Free Number:

  • 1-888-365-4566
Call Now
Send Message

Customer Service:

  • 1-833-583-2583
    Canadian Destinations (Blue Mountain)
  • 1-888-738-1777
    Canadian Destinations (Tremblant)
  • 1-303-729-3174

Legal:

  • 1-866-675-7529
    Privacy Inquiries
  • 1-303-749-8200
    Privacy Inquiries

Accessibility:

accessibility@alterramtnco.com

General Info:

info@ikonpass.com

Legal:

legal@alterramtnco.com
Privacy Inquiries
yourprivacy@alterramtnco.com
Privacy Inquiries

Ikon Pass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ikon Pass Phone Number
1 (888) 365-4566
Average Calls duration
1 minute
Most Popular Ikon Pass Email Address
accessibility@alterramtnco.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
81% phone, 19% email
Common Reasons for Contact
Product/ service, activation/ cancellation and refund
View full overview

How to Contact Ikon Pass?

By realizing that cases are different, Ikon Pass provides several contacts. If you need to get in touch with the contact center to find out more details about destinations, road trips, and other company services, call 303-729-3174. Are you interested in Canadian destinations? Dial one of the following Ikon Pass phone numbers: 888-738-1777 (Tremblant) or 833-583-2583 (Blue Mountain). To find out the business hours of each line, open the “Contact Us” page of the official company website. Need to get in touch with one of the global travel partners? You’ll find all the Ikon Pass travel partner’s contacts in different parts of the world on the “GLOBAL TRAVEL PARTNERS” page.

In addition to Ikon customer service phone numbers, we mentioned above, the company provides written ways of communication. With general questions, send a letter to the following Ikon Pass email: info@ikonpass.com. If you need to find out information from one of the global travel partners, find the email you need on the “GLOBAL TRAVEL PARTNERS” page.
If you prefer written communication in real-time, click on the round online chat icon. It is located in the lower right corner of the official company site. To start your correspondence with a virtual assistant, type your question in the appropriate field of the chat window.

To login to Ikon Pass, click on “LOG IN” in the upper right corner. Enter your email and password in the appropriate fields. After this, click on the “Log In” button. You can also see other alternative ways to log in to the same window: with Facebook and with Apple. Choose one you like more and follow the prompts.

Since the Ikon Pass is a part of Alterra Mountain Company, its address is the same as the Alterra Mountain Company, namely: 3501 Wazee St #400, Denver, CO 80216. Use it for personal visits and sending corporate-related correspondence.

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Contact Information

Ikon Pass Website:

Ikon Pass Help Center:

Corporate Office Address:

Alterra Mountain Company
3501 Wazee Street, Suite 400
Denver, Colorado 80216
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 5:30pm (MDT)

Saturday - Sunday: 8:30am - 4:30pm (MDT)

More contact details

Why Customers Call Ikon Pass?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Product/ Service 31%
  • Activation/ Cancellation 6%
  • Refund 6%
  • Payments and Charges 6%

Customer Inquiries & Issues

50%
  • "Is my four day pass good through December 25"
  • "My pass is supposed to be good at Snowbird and Alta and I went there and was denied a ticked"
  • "Deferred pass"

Product/ Service

31%
  • "Cannot Purchase Pass"
  • "Purchase ikon pass for daughter"
  • "Fix spelling of name"

Activation/ Cancellation

6%
  • "Renewing pass"

Refund

6%
  • "refund"

Payments and Charges

6%
  • "Even though I have paid for a pass, your website says I haven't"

Compare Ikon Pass Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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